Webex Community

Update Scopes for WebEx Calling - Call Controls (currently incomplete)

Hi,The WebEx Calling - Call Controls description is currently incomplete and needs to be updated. We've found that the admin auth token 'spark-admin' scopes may need to be used, but are not mentioned in: https://developer.webex.com/calling/docs/api/v...

Customer audio not reaching external application via VB-Cable during W

1.Issue DescriptionWe are using Webex integrated with an external application via VB-Cable (a virtual audio device). During calls, we are experiencing a case where the customer's (far-end) audio does not reach the external application.After analyzing...

Ubuntu 24.04.4 LTS: Webex 46.4.0.34752 does not start

Dear readers,I installed  Webex Version: 46.4.0.34752 on Ubuntu 24.04.4 LTS. When clicking on the icon nothing happens, when starting from command line I get this message:name@name:~$ /opt/Webex/bin/CiscoCollabHost name@name:~$ Wx: X error received: ...

Ceiling Microphone Pro (CS-MIC-CLGPRO=)

Hi everybodyI currently have a ceiling-mounted microphone, but I'm unsure if the vibrations from the adjacent ceiling-mounted air conditioner will affect it. Although I know about the Audio exclusion zone feature, I'm still concerned about whether ph...

webex account is not intergrated with netacad

Hi  i am cisco master trainer and having the webex and instructor account at same email but now i am login my webex it shows my account is free and i only have 40 minuts meeting time. help to link my webex with netacad to extend the meeting limit

Restrict Bot Access to Team Members Only

How can I make my bot accessible only to my team members and prevent all other users from accessing it? Is there a recommended way to implement team-based access control or restrict bot visibility within an organization?

"No Sandboxes associated with this user" in sandbox

CISCO WEBEX

Hello every one !i would like to know if there is a training for cisco webex.As a technician i work with a lot of cisco's material like room bar, room bar pro and EQ.It will be really helpfull for me and my job to anderstand how to manage cisco webex...

Webex Calls notifications coming only through headset.

The team would like calls to ring on their laptop speakers, and then once they answer, the audio should automatically switch to their headset. This setup is something they've always had in the past, and it's important to them because they don't want ...

Webex Calling - Automatic Callback ?

Hi, I have a customer who is testing some PBX features and wants to know if it is possible to implement automatic callback with Webex Calling. As I read, it is not supported and there is a more limited alternative using call queues (queues), but call...

Mobile Number conflict with old Sandbox

H Folks,I recently went from one Cisco partner to another.  I set up a new Sandbox with my new credentials, but I'm not able to add my mobile number because it still exists in my old sandbox.  What are my options?

Issues

I’m seining a unable to show your meetings from Google Calendar messages on the app and when I try to contact sales it’s not working as I don’t have a work email address and I need to get in contact with them can you help me ?

Webex License Revocation & Inventory Synchronization

Hello, We are looking at a way to Automatically reclaim Webex Calling professional licenses from control hub immediately following the user’s last working day. Because revoking the license free up the user’s assigned PSTN number, the automation will ...

Part number for Smart Net Total Care 8x5x Next Business Day

Hello everyone,Does anyone know the correct Cisco support contract part numbers for Smart Net Total Care 8x5x Next Business Day for the following microphones?CS-MIC-ARRAY-TCS-MIC-ARRAY-T-CWhile searching online, I found the following SKUs:CON-SNT-CSM...

Unable to connect Webex Service getting Socket timeout exception

Hi Team,We are not able to connect Webex service from pega application and wide users are facing issue and they were unable to join webex space, could you please resolve this issue ASAP.Regards,Mounika.