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Activity in Webex Community
Read data in Visualization with Webex API
We have defined several Visualizations in Analyzer and they are exported to CSV files on daily basis. Our goal is to use Webex API to read the data directly and import the data into SQL database without using CSV. I know Search function can probably ...
how to clean up old versions of Webex and Webex Teams
in my environment I use Manage Engine Desktop Central for automation, inventory and patch mgt. It is difficult to manage Webex patching because multiple versions of the product are found on desktops.Examples:software audit shows both Webex Versions 4...
CISCO SSO
can you guide me on CISCO SSO implementation or integration into nodejs application
Incoming calls not showing caller ID
When a call is incoming the mobile and web app simply displays the number, even though the number is saved in the global directory. After the call has been answered (or missed) the call history correctly displays the caller name as per the directory....
Part numbers + 6871 + handset
Are part numbers listed someplace? Looking for handset part numbers... Cisco 6871 set.
Webix Webinar Panelists are getting Connected as Attendees
We have a customer experiencing an issue where panelists, when connecting to the webinar via the Panelist Link, are joining as attendees instead of panelists.
Help identifying cisco webex board 55" corner screws
Hello Cisco support, I was hoping an engineer at cisco would be able to help me identify the corner screws on the webex board 55". I know they are M10 screws, but I do not know the pitch/thread pattern of the screws which can sit at 1.0, 1.25, or 1....
Strange audio bug, when pressing volume up button on navigator.
I am running roomOS 11.21.1.4In only one of our rooms using a navigator and codec pro we are experiencing an audio bug when pressing volume up above the 60% volume threshold. The volume up tone that happens when pressing the button starts to repeat r...
Webex live queue data not showing for CX users on webex or control hub
Webex desktop app isn't showing any live queue data for CX supervisors this morning. No historical data for the day either and the same issue is happening in control hub. No agent statistics either only agent monitoring is working today. Issue sta...
Does WebEx offer a plug-in to provide kudos & recognition to employees
Does WebEx offer a plug-in to provide kudos and recognition to employees? Working to find was to improve culture and employee engagement around certain projects. #Culture #Engagement #Productivity #ProjectManagement
Partner Read-Only - Return list of customers
Hi we have a read only partner account and I'm trying to return a list of customers that they manage.This works fine with a Partner Full Admin using /wholesale/customers, and /organization endpoints.For the Read-Only account it returns a blank list f...
Our client getting "Session type not found by Session type ID" error
We have a package that runs in Salesforce to do appointment scheduling. It integrates with the Webex API. One of our clients is getting an error we haven't seen before. I'm hoping someone can shed some insight...The request is-- POST https://api....
The camera codec Room kit eq is turned off by itself
We have connected the new codecs Room Kit EQ and Room Bar Pro in the office. Everything is connected and working correctly. However, there is one problem: during a meeting via Teams, at some point the codec camera stops working on its own, and the na...
Webex Contact Center strips caller name
Has anyone found a workaround where any call routed by the Webex Contact Center the CNAM gets removed and replaced with the Entry Point name? I have found this to happen when calls are routed to agents and even when a call is blind transferred to vo...
admin account deleted after registering Room Kit with WebEx
I did a factory reset of a Room Kit and, before activating the device with WebEx, i logged in on the web interface and added an admin password.However, after activating the device with webex, the admin passphrase no longer works and an empty passphra...
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