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We have defined several Visualizations in Analyzer and they are exported to CSV files on daily basis. Our goal is to use Webex API to read the data directly and import the data into SQL database without using CSV. I know Search function can probably ...
in my environment I use Manage Engine Desktop Central for automation, inventory and patch mgt. It is difficult to manage Webex patching because multiple versions of the product are found on desktops.Examples:software audit shows both Webex Versions 4...
When a call is incoming the mobile and web app simply displays the number, even though the number is saved in the global directory. After the call has been answered (or missed) the call history correctly displays the caller name as per the directory....
We have a customer experiencing an issue where panelists, when connecting to the webinar via the Panelist Link, are joining as attendees instead of panelists.
Hello Cisco support, I was hoping an engineer at cisco would be able to help me identify the corner screws on the webex board 55". I know they are M10 screws, but I do not know the pitch/thread pattern of the screws which can sit at 1.0, 1.25, or 1....
I am running roomOS 11.21.1.4In only one of our rooms using a navigator and codec pro we are experiencing an audio bug when pressing volume up above the 60% volume threshold. The volume up tone that happens when pressing the button starts to repeat r...
Webex desktop app isn't showing any live queue data for CX supervisors this morning. No historical data for the day either and the same issue is happening in control hub. No agent statistics either only agent monitoring is working today. Issue sta...
Does WebEx offer a plug-in to provide kudos and recognition to employees? Working to find was to improve culture and employee engagement around certain projects. #Culture #Engagement #Productivity #ProjectManagement
Hi we have a read only partner account and I'm trying to return a list of customers that they manage.This works fine with a Partner Full Admin using /wholesale/customers, and /organization endpoints.For the Read-Only account it returns a blank list f...
We have a package that runs in Salesforce to do appointment scheduling. It integrates with the Webex API. One of our clients is getting an error we haven't seen before. I'm hoping someone can shed some insight...The request is-- POST https://api....
We have connected the new codecs Room Kit EQ and Room Bar Pro in the office. Everything is connected and working correctly. However, there is one problem: during a meeting via Teams, at some point the codec camera stops working on its own, and the na...
Has anyone found a workaround where any call routed by the Webex Contact Center the CNAM gets removed and replaced with the Entry Point name? I have found this to happen when calls are routed to agents and even when a call is blind transferred to vo...
I did a factory reset of a Room Kit and, before activating the device with WebEx, i logged in on the web interface and added an admin password.However, after activating the device with webex, the admin passphrase no longer works and an empty passphra...