Password reset

[ArturBB]

Hi , i have a  commercial Webex account . from my work laptop i only enter work email and i am logged in. I had an access from my phone too. Yesterday decided to logout from mobile webex, to be not disturbed on my time off . Now i cannot login. Mobile Webex asking for password, which i do not remember. I tried to follow the steps to trigger :forgot password option at the login, but this option is not visible/available . How do i reset my password now, to be able to use mobile webex?  

[dtibbe]

Do you use SSO? If so, the password would be the same as for your idP.

Have you tried using the password forgotten function at https://settings.webex.com/?

[ArturBB]

Yes, i have tried SSO, it fails wrong pass. The link provided above logs me in straight away on a webpage(same as on work laptop) ,once i enter my work email, but from mobile Webex app i am asked for the password, which i do not know/remember and no option to click on :forgot password

[ArturBB]

Ok, problem solved, my laptop username was changed , now if i use the same username  and the pass from my laptop on the mobile WebEx, everything works ! 

[dtibbe]

Except for WebEx, good to hear

Webex spells with lower e