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Webex meeting - User authentication failed

Odwa
Beginner
Beginner

How to fix webex meeting user authentication failed?

5 Replies 5

Odwa
Beginner
Beginner

Webex App Sir

dtibbe
VIP Advisor VIP Advisor
VIP Advisor

Use the correct user/password or meeting id/passcode..

Are you trying to login to the Webex app? Are you trying to join a meeting? Would be helpful if you could provide some more info

WebEX.jpg

Hi @Odwa,

it seems that the user ID you are using is not existing in Control Hub / Site Administration. Are you using a paid or free account?

 

Best regards

Igor 

Thank its all fixed now

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