1562 Wireless Outdoor AP does not boot up completely!

[shrijan27]

Hi,

I have a problem with 1562 outdoor AP which does not boot up completely.

It gets stuck.

once in blue moon it boots up (which is very very difficult) but show lots of errors.

For more info please find the attached file.

Thank You.

regards,

shrijan

[Jaderson Pessoa]

@shrinjan,

I think that you IOS is corrupted. Try to reinstall it again.

Look here to get the IOS:https://www.cisco.com/c/pt_br/support/wireless/aironet-1562e-outdoor-access-point/model.html

[shrijan27]

Hi,

Could you please kindly share how to re-install the IOS? (since this IOS has totally different than autonomous AP)

Many Thank you.

Regards,

shrijan

[shrijan27]

HI Jaderson,

I meant when i do "show flash" it shows:

G-Block#show flash
Directory of /storage/
total 72
-rw-r--r-- 1 root root 3 Dec 21 06:48 BOOT_COUNT
-rw-r--r-- 1 root root 3 Dec 21 06:48 BOOT_COUNT.reserve
-rw-r--r-- 1 root root 29 Dec 21 06:48 RELOADED_AT_UTC
drwxr-xr-x 3 root root 224 Dec 21 06:49 application
-rw-r--r-- 1 root root 662 Jan 14 02:25 base_capwap_cfg_info
-rw-r--r-- 1 root root 20 Jan 14 03:24 bigacl
-rw-r--r-- 1 root root 228 Oct 28 12:49 bootloader.log
-rw-r--r-- 1 root root 5 Dec 20 21:15 bootloader_verify.shadow
-rw-r--r-- 1 root root 18 Jan 6 2019 config
-rw-r--r-- 1 root root 0 Nov 7 18:44 config.flex.mgroup
-rw-r--r-- 1 root root 0 Dec 21 06:48 config.local
-rw-r--r-- 1 root root 15 Nov 12 07:15 config.mesh
-rw-r--r-- 1 root root 60 Dec 21 06:48 config.mobexp
-rw-r--r-- 1 root root 542 Jan 14 02:25 config.wireless
drwxr-xr-x 2 root root 160 Jan 6 2019 cores
drwxr-xr-x 2 root root 320 Jan 6 2019 dropbear
-rw-r--r-- 1 root root 297 Oct 31 08:01 last_good_uplink_config
drwxr-xr-x 2 root root 160 Jan 6 2019 lists
-rw-r--r-- 1 root root 63 Jan 6 2019 part1_info.ver
-rw-r--r-- 1 root root 63 Oct 28 12:49 part2_info.ver
-rw-r--r-- 1 root root 4096 Jan 14 02:30 random_seed
-rw-r--r-- 1 root root 3 Jan 6 2019 rxtx_mode
-rw-r--r-- 1 root root 64 Dec 21 06:49 sensord_CSPRNG0
-rw-r--r-- 1 root root 64 Dec 21 06:49 sensord_CSPRNG1
drwxr-xr-x 3 support root 224 Jan 6 2019 support
drwxr-xr-x 2 root root 2120 Dec 21 06:49 syslogs
---------------------------------------------------------------------------
Filesystem Size Used Available Use% Mounted on
flash 57.5M 308.0K 54.2M 1% /storage

So i am confused which file to select and copy and how..

I used to copy IOS of other platform like autonomous AP and switches and routers but this one is my first time and even after google i did not find relevant procedures.

Please assist.

Thank you.

regards,

shrijan

[Jaderson Pessoa]

@shrijan27 Hello,

Hope you are doing well.

Here you will find a procedure to upgrade it: https://community.cisco.com/t5/wireless-mobility-documents/installing-autonomous-ios-aios-on-a-lightweight-ap-from-the-cli/ta-p/3111153

Here you will find IOS available to your access-point:https://www.cisco.com/c/en/us/support/wireless/aironet-1562e-outdoor-access-point/model.html#~tab-downloads

Regards,

Jaderson Pessoa.

[shrijan27]

Hi Jaderson,

Thank you for the reply first of all..

But for the steps the command it has shown does not work. Please find the output below:

AP70B3.1706.B9F8#debug capwap console cli
                                                         ^
% Invalid input detected at '^' marker.

And the link to download the image i don't have account for that. So that is the reason i am thinking i will copy the image from the AP that is working ( but i don't know how to check which image to copy and how to copy as well) and install in broken one..

Thanks.

Regards,

shrijan

[Jaderson Pessoa]

Please, post here the output from:

show version
show running-config

it is working?

here you will find troubleshooting section to help you:https://www.cisco.com/c/en/us/td/docs/wireless/access_point/1560/installation/guide/1560hig/1560_axa.html

[shrijan27]

Hi Jaderson,

Please find the details as per your request:

1) for show version:

AP70B3.1706.B9F8#show version
Restricted Rights Legend

Use, duplication, or disclosure by the Government is subject to
restrictions as set forth in subparagraph (c) of the Commercial
Computer Software - Restricted Rights clause at FAR sec. 52.227-19 and
subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

Cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

This product contains some software licensed under the
"GNU General Public License, version 2" provided with
ABSOLUTELY NO WARRANTY under the terms of
"GNU General Public License, version 2", available here:
http://www.gnu.org/licenses/old-licenses/gpl-2.0.html

This product contains some software licensed under the
"GNU Library General Public License, version 2" provided
with ABSOLUTELY NO WARRANTY under the terms of "GNU Library
General Public License, version 2", available here:
http://www.gnu.org/licenses/old-licenses/lgpl-2.0.html

This product contains some software licensed under the
"GNU Lesser General Public License, version 2.1" provided
with ABSOLUTELY NO WARRANTY under the terms of "GNU Lesser
General Public License, version 2.1", available here:
http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html

This product contains some software licensed under the
"GNU General Public License, version 3" provided with
ABSOLUTELY NO WARRANTY under the terms of
"GNU General Public License, Version 3", available here:
http://www.gnu.org/licenses/gpl.html.

This product contains some software licensed under the
"GNU Affero General Public License, version 3" provided
with ABSOLUTELY NO WARRANTY under the terms of
"GNU Affero General Public License, version 3", available here:
http://www.gnu.org/licenses/agpl-3.0.html.

Cisco AP Software, (ap3g3), C1562, RELEASE SOFTWARE
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Thu Jun 13 14:56:10 PDT 2019

ROM: Bootstrap program is U-Boot boot loader
BOOTLDR: U-Boot boot loader Version 2013.01-gf899470 (Aug 16 2018 - 15:50:45)

AP70B3.1706.B9F8 uptime is 0 days, 0 hours, 38 minutes
Last reload time : Tue Oct 29 15:07:48 UTC 2019
Last reload reason : MESH reboot timer expired

cisco AIR-AP1562E-B-K9 ARMv7 Processor rev 1 (v7l) with 1028616/649716K bytes of memory.
Processor board ID FJC2307F078
AP Running Image : 8.5.151.0
Primary Boot Image : 8.5.151.0
Backup Boot Image : 8.5.131.0
1 Gigabit Ethernet interfaces
2 802.11 Radios
Radio Driver version : 9.0.5.5-W8964
Radio FW version : 9.1.8.1
NSS FW version : 2.4.26

Base ethernet MAC Address : 70:B3:17:06:B9:F8
Part Number : 73-100839-06
PCA Assembly Number : 000-00000-00
PCA Revision Number :
PCB Serial Number : FOC225128QA
Top Assembly Part Number : 068-100610-02
Top Assembly Serial Number : FJC2307F078
Top Revision Number : A0
Product/Model Number : AIR-AP1562E-B-K9

2) For show running-config

AP70B3.1706.B9F8#show running-config
AP Name : AP70B3.1706.B9F8
Admin State : Enabled
AP Mode : Bridge
AP Submode : None
Location : default location
Reboot Reason : Static IP Addr Set
Primary controller name :
Primary controller IP :
Secondary controller name :
Secondary controller IP :
Tertiary controller name :
Tertiary controller IP :
AP join priority : 1
IP Prefer-mode : Unconfigured
CAPWAP UDP-Lite : Unconfigured
Last Joined Controller name:
DTLS Encryption State : Disabled
Discovery Timer : 10
Heartbeat Timer : 30
CDP State : Enabled
Watchdog monitoring : Enabled
IOX : Disabled
RRM State : Enabled
LSC State : Disabled
SSH State : Disabled
AP Username : Cisco
Session Timeout : 300
Extlog Host : 255.255.255.255
Extlog Flags : 0
Extlog Status Interval : 0
Syslog Host : 255.255.255.255
Syslog Facility : 0
Syslog Level : errors
Core Dump TFTP IP Addr :
Core Dump File Compression : Disabled
Core Dump Filename :
Client Trace Status : Enabled(All)
Client Trace All Clients : Enabled
Client Trace Filter : 0x0000000E
Client Trace Out ConsoleLog: Disabled
WLC Link LAG status : Disabled
AP Link LAG status : Disabled
AP WSA Mode : Disabled
AP70B3.1706.B9F8#

Thank You.

Regards,

shrijan