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1850 error to make upgrade Image transfer complete.

Mike Vzz
Level 1
Level 1

Image transfer complete.
Image downloaded, writing to flash...
do CHECK_ME, part1 is active part
upgrade.sh: Error: image not found.
+ do_upgrade CHECK_ME
+ [ ! -r /tmp/part.tar ]
+ loudlog Error: image not found.
+ logger -p 0 -t upgrade Error: image not found.
+ echo upgrade.sh: Error: image not found.
upgrade.sh: Error: image not found.
+ return 1
+ status=1
+ set +x
Error: Image update failed.

 

this is a problem the hardware. should be request RMA.

3 RESPUESTAS 3

Juan Ibañez
Level 1
Level 1

Hi Mike,

 

Your AP is in lightweight mode or mobility express mode, and what file do you use for the upgrade?

 

Best Regards

Hello Juan Ibañez

this output was the access point  on 1800 mobility express and maybe other models for ran in mobility express could have the same issue, when try does upgrade.

 

in this case  I try to upgrade in 3 different ways

 

1.- archive download-sw /reload tftp://100.113.96.9/ap1g4

2.- archive download-sw /reload tftp://100.113.96.9/ap1g4-k9w8-tar.153-3.JF9.tar

3.- archive download-sw /reload tftp://100.113.96.9/AIR-AP1850-K9-8-5-140-0.tar

 

here, let us other similar output.

 

 

######################################################################## 100.0%
Image downloaded, writing to flash...
do PREDOWNLOAD, part1 is active part
upgrade.sh: Error: image not found.
+ do_upgrade PREDOWNLOAD
+ [ ! -r /tmp/part.tar ]
+ loudlog Error: image not found.
+ logger -p 0 -t upgrade Error: image not found.
+ echo upgrade.sh: Error: image not found.
upgrade.sh: Error: image not found.
+ return 1
+ status=1
+ set +x
Error: '/etc/capwap-upgrade.sh PREDOWNLOAD' failure.

 

but, this issue was solved in request RMA.

Hello @Mike Vzz 

 

I found this documentation about AP 1850 and cotain the procedure to manage the AP to run Mobility Express or CAPWAP.

 

The key of this procedure is verify if the "show version" display

-AP Image Type:

-AP Configuration: NOT MOBILITY EXPRESS CAPABLE

 

These value determine the steps.

 

https://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-3/b_Cisco_Mobility_Express_Deployment_Guide/b_Cisco_Mobility_Express_Deployment_Guide_chapter_010.html

 

Best Regards