CTIOS Client logs

[cdnadmin]

This document was generated from CDN thread

Created by: Brandy Totten on 02-04-2010 12:55:13 PM
When running the CTI Toolkit Agent (or Supervisor) desktop, where are the client logs stored. I am able to find the server logs, but I am not even sure where to look for the client logs. Also, where are the recorded files saved. And are these locations able to be changed somewhere?

Subject: RE: CTIOS Client logs
Replied by: Brandy Totten on 07-04-2010 12:14:31 PM
For anyone in the future who may be interested:
Information on both client and server logs and setting trace levels for those logs can be found in Appendix B of this document...
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ctios/ctios7_5/troubleshooting/guide/cti75tg.pdf


(Thank you Jeff from cisco partner support)