Activity in DevNet Collaboration
XSI/CTI and OCI-P XML Schema for BroadWorks R26
Hi,Can we get the XML schema and documentation for XSI/CTI Interface and OCI-P Interface for Release 26 of BroadWorks please?URL will be helpful, so we do not have to post questions in the future.I checked the URL https://developer.cisco.com/docs/bro...
Resolved! Newbee Need help with understanding UCCX Script logic
I'm trying to understand what condition triggers a False condition in this ScriptI'm trying to test this Script and make sure callers have the option to go to voicemailI've tried taking a call and staying on the line, then I called 4 more times fro...
Resolved! Finesse SSO CORS issue
I would like to make a request to https://finesse-domain/desktop/sso/token from another domain (not the finesse-domain from the request). I am able to do this from Postman but it results in a CORS issue from the browser. I don't get CORS problems whe...
Contact Center Express Configuration API
I am building Contact center express Configuration API where you don't Authorize. I'am send authentication headers with UserID and Password but when call api url response is "Http Status: 401 Full authentication is required to access this resource Un...
UCCX CallBack Script
i need a script for callback feature, if the caller stays in the queue more that 1 min he should have the option for call back
emails thru smtp server
This document was generated from CDN thread Created by: null on 27-10-2003 06:33:18 PM Hi,I am trying to using a custom library (Jscape Inet factory) to send emails through an smtp server with audium 3.3 with call session data. The code runs fine and...
Secure Authentication Options for Jabber Web SDK in Kiosk Environment
We are leveraging the Cisco Jabber Web SDK (JavaScript) to enable calling functionality in a kiosk environment. Since this is a public-facing setup, users are not expected to log in manually. Instead, the application initiates calls when a user press...
How to detect call direction in Cisco JTAPI (transfer/conference)?
How can I reliably detect the call direction (incoming or outgoing) in Cisco JTAPI, especially in cases like transferred calls or conference calls?I know that getCurrentCallingAddress() and getCurrentCalledAddress() don’t work in conference situation...
How to always extract agent & customer numbers from JTAPI events?
Hello Cisco Team,In our CTI application we need to listen to every connection change—establishment, hold/unhold, transfer, conference, or disconnect—and always obtain:The agent’s extensionThe customer’s phone numberWe want a single, unified approach ...
adding an mohAudioFile - but there's no addMohAudioFile method
I need to work with mohAudioFiles as part of an extension of an application from my team. So I added support for the class in my own AXL lib, and when I went to check the required parameters for an add, found there's no addMohAudioSource method - jus...
Resolved! service now integration with cucm
i need guide how to integration service now to get all phone details from our cucm
Resolved! WXCC - IVR Query - IVR on outbound / warm transfer call leg?
Hi, Does anyone know if this is possible on Webex Contact Center IVR? Summary of IVR App Caller A makes a call into IVR. IVR Answers and asks Calling Party A to enters PIN, if PIN is correct, IVR attempts to make an outbound call to Called Party B. I...
After installing Cisco TAPI, can't seem to connect to CTI Managere
After running the CiscoTSPx64.exe downloaded from our V11 lab switch, I cannot seem to get a connection. I've done the configuration to enter the CUCM address and a user login with full CTI permissions on the CUCM. The windows dialer says it was un...
Extension Mobility for 3rd party SIP phones
How can we build support for CUCM Extension Mobility in our SIP Phone (3rd party device)?
Webex Developer resources #1
Welcome to the ALL NEW Webex Developer Resources page!Note that the SDK/Skills/Use-case/Integration/demos/bots and more topics have moved to a separate page! Welcome!To the ultimate Webex Developer resource overview.Enjoy, DJshortURL: cs.co/webexdevi...
