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Resolved! GAXL

Hi,can anyone explain what GAXL is? Reference seems to be a comment in a response to calls like listPhoneButtonTemplateResponse.<!--This API has been processed by GAXL not AXL-->this is not in all axl responses. Annoyingly the namespace has changed f...

levinsky by • Level 1
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  • 4 replies
  • 0 Helpful votes

Resolved! Cisco finesse API Queue Empty Values

Hi!We have UCCE 12.6.2And all values in /finesse/api/Queue/id equals "-1" when there are not any agents logged in this skill-group.When there are somebody one (even in "not ready") - all's fine.Does anybody knows if it's normally behaviour? And, if y...

UCCX API Queue stat

Hi all,we want to build own monitoring for current queue stats for UCCX 12.5.I have found in older posts that /finesse/api/Queue/<id> is not supported, and if i try it I just get all values with -1Also found that :9443/realtime/VoiceIAQStats would wo...

Take snapshot using API in Cisco room device using MTR mode

Hello everyone, I'm trying to capture a screenshot from a Room Bar using the API below: http://<hostname>/web/api/snapshot/get_b64?SourceType=localMain&SourceId=2 I understand that this requires RemoteMonitoring option key. If i purchase this option ...

likith-c by • Level 1
  • 114 Views
  • 0 replies
  • 0 Helpful votes

Need assistance in fixing the uccx script

We have one script that was downloaded from the old UCCX 8.6 system and then uploaded to the new UCCX 15 system. When using this script, I am unable to answer calls from the Finesse desktop, although I can answer the calls from the phone. The other s...

ziakhan86 by • Level 1
  • 154 Views
  • 1 replies
  • 0 Helpful votes

Resolved! Retreiving Call data using JTAPI

Hi,I am working on retreiving call related data using JTAPI. I was able to get few fields using few classes in the JTAPI library. But I was unable to get the information such as Campaign name, Campaign Id, Call Started time, Disconnected Time, Durati...

Unblock the IP from Cisco Expressway using API

Cisco Expressway provides secure mobile remote access solution to connect users from public network to the enterprise voice and video communications infrastructure. These servers has a intrusion protection system to scan logs for malicious patterns a...

uganesan by • Level 1
  • 143 Views
  • 0 replies
  • 0 Helpful votes

CUCM Configuration tracking system using Python

Simple python application to track CUCM configuration changesInterested in building Cisco Unified Communications Manager (CUCM) change tracking system using python? Feel free to try the code in the below GitHub page and let me know your thoughts.http...

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uganesan by • Level 1
  • 165 Views
  • 0 replies
  • 1 Helpful votes

Update the callers display.

Using JTAPI, I can currently trigger popups on caller phones via sendData() with API-driven content. Is it possible to instead directly modify the caller's phone display - particularly the called party description - without using popups? What JTAPI m...

melroy by • Level 1
  • 223 Views
  • 0 replies
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Resolved! Updating line CSS using UpdateLine API

We are using AXL API to update line CSS. We are updating based on DN. In CUCM we have created 2 CSS as CSS1 and CSS2. We want to change CSS from CSS2 to CSS1. Our code is as below -UpdateLineReq objUpdateLineReq=new UpdateLineReq();XFkType xfkCSS = n...

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