求助，C3900 license问题

[LHuangHuang9664]

本帖最后由 LHuangHuang9664 于 2020-6-24 19:36 编辑
今天C3900两台设备同事报，The IOS license storage on this devicewas not recovered，然后show version，查看data license状态时 righttouse，告警是因为这个原因吗？求如何解决

[Terence.Jh]

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtr39347/?rfs=iqvred

[Rps-Cheers]

看看，是不是命中如下的bug：
IOS license storage on this device was not recovered.
CSCuq10653
Description
Symptom:
The following error message related to the license storage recovery is observed:
May 14 00:00:49.577 GMT: Following corrupted license storage was un-
recoverable : lic0:/lservrc.pri
May 14 00:00:49.577 GMT: -Traceback= 211E1CE8z 211E22E8z 23A7C1C0z 23A7C1A4z
May 14 00:00:49: %LICENSE-2-UNRECOVERABLE: The IOS license storage on this
device was not recovered. UDI=CISCO1921/K9:FTX1744838C
May 14 00:00:49: %LICENSE-6-RECOVERED:
The IOS license storage on this device was recovered.
This will not create any impact as the license storage was recovered.
Conditions:
under investigation
Workaround:
possible workarounds include reloading the device and changing the flash card.
Further Problem Description:
Known Affected Releases: (2)
15.2(4)M6.2
15.3(3)M
Known Fixed Releases: (18)
15.7(3)M1
15.6(3)M4
15.5(3)M7
15.7(3.1.14A)OT
15.7(3.1.8A)OT
15.7(3.1.5R)OT
15.7(2.0v)M0.6
15.7(2.0y)M
15.6(3)M3.1
15.6(2)SP5
15.6(2.23)SP4
15.5(3)S8
15.5(3)S7.24
15.5(3)M6.1
15.5(3)M10.1
15.2(4)E10

[Rps-Cheers]

License error message & traceback seen on c3945e
CSCtr39347
Description
Symptom:Error and traceback message generated during normal operations.
*Feb 1 19:23:53.773: Following corrupted license storage was un-recoverable : lic0:/lservrc.pri
*Feb 1 19:23:53.773: -Traceback= 15ABE9Cz 14B937z 146685z 14566Cz
*Feb 1 19:23:53.997: %LICENSE-2-LIC_STORAGE: Storage validation failed
-Traceback= 15ABDF9z 14BB4Dz 14B9B7z 14B93Cz 146685z 14566Cz
*Feb 1 19:24:20.129: %LICENSE-2-UNRECOVERABLE: The IOS license storage on this device was not recovered. UDI=CISCO3900-SPE250/K:
*Feb 1 19:24:20.143: %LICENSE-6-RECOVERED: The IOS license storage on this device was recovered. UDI=CISCO3900-SPE250/K:
Conditions:The 3900e has a SPI (serial port interface) to the
license storage i.e. flash. This interface is slow and
a "wr mem" i.e. write to flash can take some time, especially under heavy
traffic conditions. During this time, if the CSL lib auto update
invokes the storage for read/write via the file system,
it will encounter "no access" and report back error.
Workaround:None
Upgrade to image which has the fix. (see integrated releases)
More Info:Upgrade to image which has the fix. (see integrated releases)