Are existing firmware updates available?

[speakerfritz]

If someone buys old stock Meraki go equipment …are existing firmware updates available?

I understand no new firmware development….maybe …but existing firmware should be available?

I say maybe because a lot of network equipment manufactures will have an end of sale date, and end of support date and an end of firmware updates and parts availability that are different.

Typically the later is 5 years beyond the former .

advise

[aleabrahao]

Support Policies | Cisco Meraki

If you buy old Meraki Go gear, you can still get existing firmware updates via the dashboard until the End-of-Support date.

[aleabrahao]

https://community.meraki.com/t5/Meraki-Go/Meraki-Go-End-of-Sale-April-2025/m-p/233755

Dear Meraki Go Community,

We greatly appreciate the loyalty and support from every one of you, your dedication to helping your fellow Meraki Go Community members, and sharing valuable feedback with us over the years.

As we look to the future, we will no longer be developing new Meraki Go products. To better serve your networking needs, we will continue innovating our Cisco Meraki portfolio to make it even more accessible to small businesses.

After April 29, 2025, Cisco will no longer sell Meraki Go products. Individual products may run out of stock sooner.

Note that your Meraki Go devices will continue to work indefinitely, and can be managed from the Meraki Go mobile app and web portal. Our support and warranty policies also remain the same. Meraki Go support will continue until July 30, 2027.

To ensure a smooth transition, check out the FAQ below, including options for transitioning to our Cisco Meraki portfolio.

We will also have more updates coming in the near future – please stay tuned.

Looking back at our journey, Meraki Go would not be here without this community. We are grateful for all of you and appreciate your ongoing support.

Please don’t hesitate to contact us with any questions or concerns: [email protected]. We’re here to help you through this transition.

The Meraki Go Team

cc @ArtMarshall

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Meraki Go End-of-Life (EOL) dates

Meraki Go is committed to communicating important milestones throughout the EOL period, for example:

• End-of-Sale (EOS) date: The last date to order the product through Meraki Go point-of-sale outlets. After this date, the product is no longer available for sale via any channel.
• End-of-Support (EOST) date: The last date a product will be affirmatively supported by Meraki.

End-of-Sale milestones

• End-of-Sale date: April 29, 2025 or until Meraki Go devices are sold out, whichever is sooner. Individual resellers may continue to sell Meraki Go products for a period of time after the End-of-Sale date.
• End-of-Support date: July 30, 2027 or sooner. Find your warranty coverage period here. Please also refer to our Product End-of-Life (EOL) Policies documentations article.

Meraki Go End-of-Sale FAQs

Can I still purchase Meraki Go devices?

Meraki Go devices are still available on Amazon and through our Meraki Go partners in limited quantities.

Will my Meraki Go devices stop working?

Your Meraki Go devices are cloud-managed (with no licensing required) and will continue working indefinitely. You can continue to manage your Meraki Go networks through the Meraki Go mobile app and web portal.

Note: The Meraki Go web portal will only be available until July 30, 2027.

Will anything change for getting support?

Our warranty coverage period and End-of-Support Date policies remain the same. Meraki Go support options are documented at https://documentation.meraki.com/Go/Meraki_Go_-_Support. You can also refer to our Product End-of-Life (EOL) Policies documentations article.

When will Meraki Go devices stop being supported?

Your Meraki Go devices will still be supported for the warranty period - until July 30, 2027 or sooner, based on your warranty coverage. Meraki Go warranty information is at https://www.meraki-go.com/legal/.

How can I grow my current Meraki Go network?

Meraki Go devices are still available on Amazon or through our Meraki Go partners in limited quantities.

Which Cisco Meraki devices are recommended as alternatives?

As a reminder, Meraki Go devices will continue to work indefinitely and can continue to be managed from the Meraki Go mobile app.

For enhanced network management options and richer features as you grow, we recommend transitioning to the Cisco Meraki platform e.g. advanced firewall features, more granular network controls, deeper analytics, a more expansive portfolio including cameras, sensors, endpoint management, APIs etc.

We recommend the following options for transitioning your current Meraki Go devices to Cisco Meraki devices.

1. Wireless Access Points

Meraki Go	Recommended Cisco Meraki Replacement
GR10 / GR12	MR28
GR60 / GR62	MR78

2. Firewalls & SD-WAN

Meraki Go	Recommended Cisco Meraki Replacement
GX20	MX67
GX50	MX67 / MX75

3. Switching

Meraki Go	Recommended Cisco Meraki or Cisco Business (CBS) Replacement
GS110	Cisco Business Switching family e.g. CBS220
GS110 (managed)	MS130 (alternatively CBS250 or CBS350)

Note: Cisco Meraki devices are managed separately from Meraki Go devices. Cisco Meraki devices are managed via the Meraki dashboard, and require software licensing to be operable.

Where can I find a reseller for Cisco Meraki products?

Use our Cisco Partner Locator to find a Cisco Meraki certified partner you can purchase Meraki devices from.

You can also reach out to the Cisco Meraki Sales team to start a free product trial on any Meraki products. Contact the Meraki team here.

To try out the Meraki dashboard, you can get a free demo here.