cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1056
Views
5
Helpful
1
Replies

ServiceNow JDBC data source connection: CMM Instance Namer

Good day,

I am trying to configure a data source to the Cisco Call Manager SQL Database from ServiceNow (Madrid P4a). I have managed to get the following information; hostname, database name, and a user account with password. But I need the following information; instance name and database port.

Any assistance would be greatly appreciated.

1 Reply 1

npetrele
Cisco Employee
Cisco Employee

Direct access to the Call Manager Informix database is not supported.  If you want to perform SQL queries or updates, I suggest that you use the AXL API, which has executeSQLQuery and executeSQLUpdate requests. You can use Java to do this, since you seem to be using Java (JDBC).

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: