10-19-2019 03:25 AM
I am doing a fresh install of APIC on my lab Standalone Controller due to HDD Replacement.
APIC-SERVER-L2
BIOS Version: C220M4.4.0.2c
getting installation error, I feel it is related to TPM. Anyone who has faced similar challenge?
Attaching snapshot.
10-20-2019 05:57 PM
yup, looks like TMP issue , please open a tac case.
10-21-2019 01:28 AM
Product not covered under support. I don't think TAC would support.
Is there anyway we look into the contents of TPM?
10-21-2019 06:30 AM
TPM contains RSA encryption keys for the server, you can try to disable/enable TPM in BIOS, however "DO NOT CLEAR TPM" otherwise RMA will be required.
10-21-2019 08:47 AM
I tried installing without clearing TPM, got the same problem. than cleared TPM, Same problem.
Is there anyway we can copy the RSA key to the TPM.
10-21-2019 12:55 PM
Clearing the TMP is 100% non recoverable in field, this will need RMA. I would suggest to discuss the situation with your Accounts team at Cisco.
10-29-2019 04:12 AM
Similar Issue with other server. this time i did not clear the TPM.
Is it got o do something with the versions? do we need to install the same version as we got from Cisco?
Is there a way to check what version was installed earlier.
10-29-2019 06:15 PM
10-22-2019 03:39 AM
one spine and 2 leaf switches has failed to register on APIC , unable to apply policies.
01-21-2020 03:03 PM
Definitely a TPM issue (unowned)... I've had the same issue a few times..
APIC needs to be RMA'd
:-)
09-03-2021 09:18 AM
i have the same issue but in my case the TPM is enabled/activated and owned
have anyone found a solution for this issue ?
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