APIC Installation failed

[GeniusTechie]

I am doing a fresh install of APIC on my lab Standalone Controller due to HDD Replacement.

APIC-SERVER-L2
BIOS Version: C220M4.4.0.2c

getting installation error, I feel it is related to TPM.  Anyone who has faced similar challenge?

Attaching snapshot.

[Gaurav Gambhir]

yup, looks like TMP issue , please open a tac case.

[GeniusTechie]

Product not covered under support. I don't think TAC would support.

Is there anyway we look into the contents of TPM?

[Gaurav Gambhir]

TPM contains RSA encryption keys for the server, you can try to disable/enable TPM in BIOS, however "DO NOT CLEAR TPM" otherwise RMA will be required.

[GeniusTechie]

I tried installing without clearing TPM, got the same problem. than cleared TPM, Same problem.

Is there anyway we can copy the RSA key to the TPM.

[Gaurav Gambhir]

Clearing the TMP is 100% non recoverable in field, this will need RMA. I would suggest to discuss the situation with your Accounts team at Cisco.

[GeniusTechie]

Similar Issue with other server. this time i did not clear the TPM.

Is it got o do something with the versions? do we need to install the same version as we got from Cisco?

Is there a way to check what version was installed earlier.

[GeniusTechie]

Attached Installation logs.

error: + echo 'atomix: Could not find matching device for secure boot flash.'

[Abu Limiti]

one spine and 2 leaf switches has failed to register on APIC , unable to apply policies.

[Thermocouple]

Definitely a TPM issue (unowned)... I've had the same issue a few times..

APIC needs to be RMA'd 

:-)

[aymen.khelifi]

i have the same issue but in my case the TPM is enabled/activated and owned 

have anyone found a solution for this issue ?