ACE 4710 A3.2.5 and unknown script error (30009)

[swiss_ewok]

Hi all,

i've got a problem with scripted probes. In two contexts i have configured the same scripted probe:

probe scripted PRO-SSL636
  port 636
  interval 5
  faildetect 2
  passdetect interval 10
  passdetect count 2
  receive 3
  script SSL_PROBE_SCRIPT

In one context it work's fine, in the other one I get the following error:

serverfarm  : SRF-LDAPS
     real      : SRV123-DOMAIN-COM[0]
                192.168.0.200 636   PROBE    0        0        0        INIT

   Socket state        : RESET
   No. Passed states   : 0         No. Failed states : 0
   No. Probes skipped  : 0         Last status code  : 30009
   No. Out of Sockets  : 0         No. Internal error: 16833
   Last disconnect err : Internal error: Unknown script error
   Last probe time     : Never
   Last fail time      : Never
   Last active time    : Never

The script SSL_PROBE_SCRIPT is located in probe: with other Cisco-Standard-Scripts.

Has anyone an idea ?

Thanks for your help.

swiss_ewok

[amacuz]

Hi Sven,

quick question: did you load the script also in the context where it fails?

Just check if you have "script file name

[swiss_ewok]

Hi Alessandro,

thanks for your answer. Yes, the script is loaded in the running configuration of the context where it fails:

"script file name SSL_PROBE_SCRIPT"

Are there another ideas ?

Thanks for your support.

Faithfully,

swiss_ewok

[amacuz]

Hi Swen,

unfortunately the error code is of not of much help here and we would need to go through show techs and debugs.

Would be possible for you to open a TAC case? You can mention my name at the opening and I can take care of it.

Alessandro