ACE 4710 - DM initialization failed

[isa-aston-03]

When trying to get to the device manager GUI on my ACE 4710 I get to the login screen. On entering credentials I am given an error

"DM initialization failed (Failed to import ACE configuration: Device discovery failed: unknown). Contact your technical support team."

I have tried "dm reload" but I am still getting the error.

Any help greatfully appreciated.

[Syed Iftekhar Ahmed]

You are probably hitting CSCsv95366. This is fixed in A3(2.2).

You can get the details about this bug at

http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs

HTH

Syed Iftekhar Ahmed