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ACE- 4710 graceful disconnect timeout (no FIN ACK)

samarjitdas
Level 1
Level 1

I have below 4 real servers into a single serverfarm and serverfarm is being reported by huge number of drop. Below is the log coming in the ACE buffer.Please suggest what may be the pobable reason for such behavior.

Sep 13 2011 11:31:47 : %ACE-3-251010: Health probe failed for server 172.18.104.128 on port 8001, graceful disconnect timeout (no FIN ACK)

Sep 13 2011 11:32:05 : %ACE-3-251010: Health probe failed for server 172.18.104.126 on port 8001, graceful disconnect timeout (no FIN ACK)

Sep 13 2011 11:32:08 : %ACE-3-251010: Health probe failed for server 172.18.104.125 on port 8001, graceful disconnect timeout (no FIN ACK)

Sep 13 2011 11:32:09 : %ACE-3-251010: Health probe failed for server 172.18.104.127 on port 8001, graceful disconnect timeout (no FIN ACK)

4 Replies 4

Cesar Roque
Level 4
Level 4

Hello Samarjit,

Please copy and paste the serverfarm, rserver and probe configuration.

Also paste the output of the command:

#show serverfarm {farm-name} detail

Cesar R

--------------------- Cesar R ANS Team

Hi Plz find required config,

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2011.09.14 13:37:31 =~=~=~=~=~=~=~=~=~=~=~=

APP-ACE/Admin# sh serverfarm App_MIS

serverfarm     : App_MIS, type: HOST

total rservers : 9

---------------------------------

                                                ----------connections-----------

       real                  weight state        current    total      failures

   ---+---------------------+------+------------+----------+----------+---------

   rserver: Application-Server-123

       172.18.104.123:8001   8      OPERATIONAL  135        65809      460

   rserver: Application-Server-124

       172.18.104.124:8001   8      OPERATIONAL  135        69809      124

   rserver: Application-Server-125

       172.18.104.125:8001   8      PROBE-FAILED 135        69956      56

   rserver: Application-Server-126

       172.18.104.126:8001   8      OPERATIONAL  135        71015      27

   rserver: Application-Server-127

       172.18.104.127:8001   8      OPERATIONAL  135        73187      33

   rserver: Application-Server-128

       172.18.104.128:8001   8      OPERATIONAL  135        69613      33

   rserver: Application-Server-129

       172.18.104.129:8001   8      OPERATIONAL  135        75545      74

   rserver: Application-Server-42

       172.18.104.42:8001    8      OPERATIONAL  134        73487      35

   rserver: Application-Server-46

       172.18.104.46:8001    8      OPERATIONAL  134        78237      48

APP-ACE/Admin# sh serverfarm App_MIS detail

serverfarm     : App_MIS, type: HOST

total rservers : 9

active rservers: 8

description    : Application Zone Load Balancer for Weblogic

state          : ACTIVE

predictor      : LEASTCONNS

   slowstart    : 0 secs

failaction     : -

back-inservice    : 0

partial-threshold : 0

num times failover       : 0

num times back inservice : 0

total conn-dropcount : 0

Probe(s) :

    ICMP-ICMP-Probe,  type = ICMP

    TCP-8001,  type = TCP

---------------------------------

                                                ----------connections-----------

       real                  weight state        current    total      failures

   ---+---------------------+------+------------+----------+----------+---------

   rserver: Application-Server-123

       172.18.104.123:8001   8      OPERATIONAL  133        65812      460

         description          : -

         max-conns            : -         , out-of-rotation count : -

         min-conns            : -        

         conn-rate-limit      : -         , out-of-rotation count : -

         bandwidth-rate-limit : -         , out-of-rotation count : -

         retcode out-of-rotation count : -

   rserver: Application-Server-124

       172.18.104.124:8001   8      OPERATIONAL  134        69810      124

         description          : -

         max-conns            : -         , out-of-rotation count : -

         min-conns            : -        

         conn-rate-limit      : -         , out-of-rotation count : -

         bandwidth-rate-limit : -         , out-of-rotation count : -

         retcode out-of-rotation count : -

   rserver: Application-Server-125

       172.18.104.125:8001   8      PROBE-FAILED 135        69956      56

         description          : -

         max-conns            : -         , out-of-rotation count : -

         min-conns            : -        

         conn-rate-limit      : -         , out-of-rotation count : -

         bandwidth-rate-limit : -         , out-of-rotation count : -

         retcode out-of-rotation count : -

   rserver: Application-Server-126

       172.18.104.126:8001   8      OPERATIONAL  133        71015      27

         description          : -

         max-conns            : -         , out-of-rotation count : -

         min-conns            : -        

         conn-rate-limit      : -         , out-of-rotation count : -

         bandwidth-rate-limit : -         , out-of-rotation count : -

         retcode out-of-rotation count : -

   rserver: Application-Server-127

       172.18.104.127:8001   8      OPERATIONAL  135        73187      33

         description          : -

         max-conns            : -         , out-of-rotation count : -

         min-conns            : -        

         conn-rate-limit      : -         , out-of-rotation count : -

         bandwidth-rate-limit : -         , out-of-rotation count : -

         retcode out-of-rotation count : -

   rserver: Application-Server-128

       172.18.104.128:8001   8      OPERATIONAL  133        69622      33

         description          : -

         max-conns            : -         , out-of-rotation count : -

         min-conns            : -        

         conn-rate-limit      : -         , out-of-rotation count : -

         bandwidth-rate-limit : -         , out-of-rotation count : -

         retcode out-of-rotation count : -

   rserver: Application-Server-129

       172.18.104.129:8001   8      OPERATIONAL  131        75553      74

         description          : -

         max-conns            : -         , out-of-rotation count : -

         min-conns            : -        

         conn-rate-limit      : -         , out-of-rotation count : -

         bandwidth-rate-limit : -         , out-of-rotation count : -

         retcode out-of-rotation count : -

   rserver: Application-Server-42

       172.18.104.42:8001    8      OPERATIONAL  133        73489      35

         description          : -

         max-conns            : -         , out-of-rotation count : -

         min-conns            : -        

         conn-rate-limit      : -         , out-of-rotation count : -

         bandwidth-rate-limit : -         , out-of-rotation count : -

         retcode out-of-rotation count : -

   rserver: Application-Server-46

       172.18.104.46:8001    8      OPERATIONAL  133        78244      48

         description          : -

         max-conns            : -         , out-of-rotation count : -

         min-conns            : -        

         conn-rate-limit      : -         , out-of-rotation count : -

         bandwidth-rate-limit : -         , out-of-rotation count : -

         retcode out-of-rotation count : -

serverfarm host App_MIS

  description Application Zone Load Balancer for Weblogic

  predictor leastconns

  probe ICMP-ICMP-Probe

  probe TCP-8001

  rserver Application-Server-123 8001

    inservice

  rserver Application-Server-124 8001

    inservice

  rserver Application-Server-125 8001

    inservice

  rserver Application-Server-126 8001

    inservice

  rserver Application-Server-127 8001

    inservice

  rserver Application-Server-128 8001

    inservice

  rserver Application-Server-129 8001

    inservice

  rserver Application-Server-42 8001

    inservice

  rserver Application-Server-46 8001

    inservice

APP-ACE/Admin#sh running-config probe

Generating configuration....

probe icmp ICMP-ICMP-Probe

  interval 2

  faildetect 2

  passdetect interval 60

probe tcp TCP-8001

  port 8001

  interval 2

  faildetect 2

  passdetect interval 15

  passdetect count 2

  open 1

Andrew Nam
Level 1
Level 1

Samarjit,


The log message is indicating the server doesn't respond with FIN/ACK to the FIN
ACE sends when trying to close the probe connection. A few possibilities for this.
1. the server fails to repond
2. packet lost between ACE and the server during tcp tearing down process
3. slow reponse from the server.

The best way to isolate this is to take packet capture.

Regardless of above, you can configure the ACE to forcefully terminate the connection as below : For example, enter: host1/Admin(config-probe-tcp)# connection term forced  https://www.cisco.com/en/US/docs/interfaces_modules/services_modules/ace/v3. 00_A2/configuration/slb/guide/probe.html

regards

Andrew

Andrew

Is there an additional command to be used if the connection term forced command does not resolve the "no SYN ACK" issue?

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