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ACE 4710 - Internet Explorer cannot display the webpage randomly

misterc100
Level 1
Level 1

We have a ACE 4710 with a basic config, (see below).

When clicking on a tab from a window within Interent explorer we occasionally get an issue with it returning: "Internet Explorer cannot display the webpage" The details show "Access is denied" accessing a particular line of a javascript file.

We have put one web server out of service in the farm to make sure that this isn't a result of stickyness not quite working.

We have tested extensively by going directly to the web server directly without the load balancer and cannot reproduce the problem but we can produce the issue within a few minutes when going to the load balanced address.

Thanks in advance for any advice.

HOST-1/Admin# show run
Generating configuration....

logging enable
logging fastpath
logging standby
logging timestamp
logging trap 6
logging history 6

resource-class SLB_ResourceClass_T_R
  limit-resource all minimum 10.00 maximum unlimited
resource-class sticky
  limit-resource all minimum 10.00 maximum unlimited

boot system image:c4710ace-t1k9-mz.A5_1_2.bin

peer hostname HOST-2
hostname HOST-1
interface gigabitEthernet 1/1
  switchport access vlan 1000
  no shutdown
interface gigabitEthernet 1/2
  shutdown
interface gigabitEthernet 1/3
  description LB003
  switchport access vlan 1
  shutdown
interface gigabitEthernet 1/4
  description LB004
  switchport access vlan 2
  shutdown
interface port-channel 1
  port-channel load-balance src-dst-port
  no shutdown

clock timezone standard GMT
switch-mode
context Admin
  description SUTLB01
  member SLB_ResourceClass_T_R

access-list ALL line 8 extended permit ip any any
access-list ALL line 16 extended permit icmp any any
access-list everyone line 8 extended permit ip any any
access-list everyone line 16 extended permit icmp any any

probe tcp probe_tcp_80
  port 80


rserver host Server_S_W301
  description Server_S_W301
  ip address x.x.32.152
  inservice
rserver host Server_S_W302
  description Server_S_W302
  ip address x.x.32.154
  inservice

serverfarm host sfarm_T_R
  description sfarm_T_R
  predictor leastconns
  probe probe_tcp_80
  rserver Server_S_W301 80
  rserver Server_S_W302 80
    inservice
   
   

sticky http-cookie Cookie1 T_R_sticky_cookie
  cookie insert browser-expire
  timeout 3600
  serverfarm sfarm_T_R


class-map match-any T_R_L4Class
  2 match virtual-address x.x.33.150 tcp eq www
class-map type management match-any remote_access
  2 match protocol xml-https any
  3 match protocol icmp any
  4 match protocol telnet any
  5 match protocol ssh any
  6 match protocol http any
  7 match protocol https any
  8 match protocol snmp any

policy-map type management first-match remote_mgmt_allow_policy
  class remote_access
    permit


policy-map type loadbalance first-match T_R_L7policy
  class class-default
    sticky-serverfarm T_R_sticky_cookie


policy-map multi-match T_R_L4Policy
  class T_R_L4Class
    loadbalance vip inservice
    loadbalance policy T_R_L7policy
    loadbalance vip icmp-reply active
    nat dynamic 2 vlan 1000

interface vlan 1000
  ip address x.x.33.148 255.255.254.0
  access-group input ALL
  nat-pool 2 x.x.33.151 x.x.33.151 netmask 255.255.254.0 pat
  service-policy input remote_mgmt_allow_policy
  service-policy input T_R_L4Policy
  no shutdown

ip route 0.0.0.0 0.0.0.0 x.x.32.1


ssh key rsa 1024 force

15 Replies 15

Hi Amit,

try setting those values to 8k and see if that works.

---------------------
Cesar R
ANS Team

--------------------- Cesar R ANS Team

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