ACE sudden reload

[eng__mohamed]

ACE module reload sudden , i need to know what is the cause of this

kindly provide me how can i know the cause

[sivaksiv]

Hi,

We would require following information to determine the root cause. You can attach it through a TAC raise or send them over to me.

1- 'show tech' on the switch

2- 'show tech' on the Admin context on the ACE

3- Logs on the switch covering the period when the reload happened.

4- Crash files from ACE located under "dire core:"

Regards,

Siva