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Beginner

ACE VIP external access problem

There is VIP that is used by ACE for load balancing web servers. Internal users succeed to this VIP. ASA (connected to Core 6509 switch) is performing static NAT (VIP-to-External IP). External users cannot open web page while requesting for this IP. ASA is allowing request for any port. Also there is such string when issuing "show nat" on ASA: Untranslated hits . What can solve that problem?

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Cisco Employee

ACE VIP external access problem

Hi,

It looks like more of a NAT issue on ASA than ACE. If the internal users succeed accessing the VIP then VIP is working correctly on ACE.

Are you getting any hits when external userss access the ACE? check using "show serice-policy detail" or "show connection addr .."

Untranslated hits increase when the ASA does an untranslation for a nat. 
This usually happens when the connection is being initiated from the
outside and the ASA has to just untranslate for the host in the inside.

Would recommend checking in ASA forum as NAT doesn;t seem to work as expected.

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Siva