12-21-2011 10:53 AM
Hi there
I'm trying to upgrade this device WAE-7371-K9 to the newest image that has been released because i'm getting a licensing error, and apperently a image upgrade could solf the problem.
This is the problem that I'm encountering:
License Name Status Activation Date Activated By
-------------- ----------- --------------- --------------
Transport not active
Enterprise active 12/21/2011 mtn
Video not active
!
Accelerator Licensed Config State Operational State
----------- -------- ------------ -----------------
cifs Yes Enabled Shutdown
epm Yes Enabled Shutdown
http Yes Enabled Shutdown
mapi Yes Disabled Shutdown
nfs Yes Enabled Shutdown
ssl Yes Enabled Shutdown
video No Enabled Shutdown
!
Accelerator Licensed Config State Operational State
----------- -------- ------------ -----------------
cifs Yes Enabled Shutdown
CIFS:
Policy Engine Config Item Value
------------------------- -----
State Not Registered
Default Action Use Policy
Connection Limit 0
Effective Limit 0
Keepalive timeout 0.0 seconds
!
So I was told if I upgrade the IOS it should fix it, now i'm stuck with this issue when I'm trying to upgrade from waas-accelerator-4.4.1.12-k9.bin to waas-accelerator-4.4.3c.9-k9.bin i get this:
But I restarted the device and still no luck.
FYI - My experience and knowledge is limited on WAAS devices, only getting to know them now... Use to R&S.
Regards
12-21-2011 12:02 PM
Hi Andre,
Couple of things that can help you on what's going on with this WAE.
Please use following commands to get clear idea on the status of WAE.
WAE7341-1#sh reload
No Reload Scheduled
WAE7341-1#sh version last
Saved version is WAAS 4.1.7a-b10, built on 11:13:05 Aug 16 2010 by cnbuild
It can be restored by running restore rollback command
WAE7341-1#sh version pending
No pending version
This will tell you if the WAE has got new image / installing it or any other status.
if nothing works, try realoding if you can.
if reload does nto fix it, you may want to follow recovery process:
Good luck.
12-22-2011 11:18 PM
Hi Bhavin
I tried the following:
sabf-0004-centraloff-wae-1#sh reload
No Reload Scheduled
sabf-0004-centraloff-wae-1#sh version last
sabf-0004-centraloff-wae-1#sh version pending
No pending version
sabf-0004-centraloff-wae-1#
nothing works, even reloaded it,
Going to do your last step, but need to schedule downtime, Will post the results as soon as I have it.
12-29-2011 09:33 PM
I have Upgraded the image, and still I get the following:
sabf-0004-centraloff-wae-1#sh accelerator
Accelerator Licensed Config State Operational State
----------- -------- ------------ -----------------
cifs Yes Enabled Shutdown
epm Yes Enabled Shutdown
http Yes Enabled Shutdown
mapi Yes Disabled Shutdown
nfs Yes Enabled Shutdown
ssl Yes Enabled Shutdown
video No Enabled Shutdown
sabf-0004-centraloff-wae-1#sh alarms
Critical Alarms:
----------------
Alarm ID Module/Submodule Instance
--------------- -------------------- ---------------
1 svcdisabled nodemgr sodre_stats
Major Alarms:
-------------
None
Minor Alarms:
-------------
None
sabf-0004-centraloff-wae-1#sh version
Cisco Wide Area Application Services Software (WAAS)
Copyright (c) 1999-2011 by Cisco Systems, Inc.
Cisco Wide Area Application Services Software Release 4.4.3c (build b9 Nov 29 2011)
Version: oe7371-4.4.3c.9
Compiled 16:12:50 Nov 29 2011 by damaster
Device Id: 00:1a:64:c9:a2:0c
System was restarted on Fri Dec 30 07:00:47 2011.
The system has been up for 17 minutes, 50 seconds.
12-29-2011 10:01 PM
I have also tried the follwing:
sabf-0004-centraloff-wae-1#copy ftp install 10.111.192.55 software/ waas-accelerator-4.4.3c.9-k9.bin
Enter username for remote ftp server: mtn
Enter password for remote ftp server:
Initiating FTP download...
printing one # per 1MB downloaded
now downloading waas-accelerator-4.4.3c.9-k9.bin
Sending: USER mtn
Cisco Wide Area Application Services Central Manager
FTP server (Version wu-2.7.0(1) Fri May 27 09:30:04 PDT 2011) ready.
Password required for *******.
Sending: PASS **********************
User mtn logged in. Access restrictions apply.
Sending: TYPE I
Type set to I.
Sending: PASV
Entering Passive Mode (10,111,192,55,95,187)
Sending: CWD software/
CWD command successful.
Sending PASV
Entering Passive Mode (10,111,192,55,186,110)
Sending: RETR waas-accelerator-4.4.3c.9-k9.bin
Opening BINARY mode data connection for waas-accelerator-4.4.3c.9-k9.bin (203154818 bytes).
Reclaiming unused flash safe state sectors ...SSMGR RETURNING: 4 (Success)
Done.
System should be running properly before upgrade begins.
It seems system software was not correctly installed on
this device. Please, reload the device and retry the software install.
Upgrade failed.
12-29-2011 11:18 PM
Got it working with the follwoing steps:
On wae:
disk delete-data-partitions
reload
*re-install software
copy ftp install
*.*.*.*
reload
on central manager
go to device->activation
unselect Activate
Then select Replaceable
on device
cms recover identity default
once done
on central manager
unselect replaceable and select activate again
on device
conf t
cms enable
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