CSS 11150 corrupt software - unable to upgrade

[waynem]

Hi

We have an 11150 with no software on the flash - deleted. We are in OFFDM and unable to upgrade via FTP. The device just reboots and before IP comes up returns the error:

READING CONFIGURATION RECORDS FAILED

It then goes straight back into OFFDM.

The strange thing is that this error happens even beofre IP is up so it cannot be trying to FTP the new file yet.

How do we recover from this?

Regards

Wayne

[Gilles Dufour]

Wayne,

I assume you are connected on the management port.

Are you directly connecte with a laptop or do you go via a switch ?

If a switch, you need to enable portfast - disable spanningtree - on the port the CSS is attached to.

This to make sure IP is up when the CSS attempts the download.

Regards,

Gilles.

[waynem]

Hi Giles

We have connected the Management port to a switch and enabled portfast ( I even disabled keepalives to get the line protcol to come up immedialtey ).

A continuous ping to the IP only starts reponding after the "READING CONFIGURATION RECORDS FAILED" message and once we are back in to OFFDM.

When OFFDM starts all the FTP Boot parameters are gone.

Any ideas?

Cheers

Wayne

[Gilles Dufour]

Wayne,

are you trying ftp boot or network boot ?

I would suggest to try both.

If you are sure you have spanning-tree disabled and the problem is still there, I would try from a laptop directly connected to the management port.

If that does not work either, than the only solution is to replace the box.

Gilles.

[waynem]

Hi Giles

We have been trying FTP boot and network boot but the devices will not get image from FTP server even with a laptop directly connected. These devices have been in storage for about a year and now both appear to be faulty.

We will tray and get them swapped out.

Regards

Wayne