Interesting ticket/trap received from CSS11503

[Michael.E.Reid_2]

Normally we see services transtion from up/down and vice versa on an almost daily basis, although we see these in the trap/sys log we do not ticket on these.

However, this morning we recieved an incident ticket based on the following event: Basically because we had 7622 state transtions in 60 mins we got a ticket.

7622 .1.3.6.1.4.1.9.9.368.1.15.1.0.1 events have been received in the last 60 minutes (this is the apsvctranstion trap MIB)

Is this something that the CSS will send out to the trap receiver, or more likely our ticketing system will generate this alarm itself?

cheers,

Mike

[yushimaz]

.1.3.6.1.4.1.9.9.368.1.15.1.0.1 is apSvcTransitionTrap.

According to the following thread, this trap will retun a string, not a number of state transition.

So, your ticketing system will collect these trap messages and generate the message.

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this what is defined in the svcext.mib

apSvcTransitionTrap NOTIFICATION-TYPE

    OBJECTS { apSvcTrapEventText }

    STATUS        current

    DESCRIPTION

        "A service transition trap is generated whenever the service

         state transitions from ACTIVE -> DEAD, or DEAD -> ACTIVE."

    ::= { apSvcExtMibNotifs 1 }

apSvcTrapEventText OBJECT-TYPE

    SYNTAX        SnmpAdminString (SIZE(0..255))

So this trap will return a string.

The string can be whatever.

In this case it is the service name and status.

https://supportforums.cisco.com/thread/127019?decorator=print&displayFullThread=true

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Regards,

Yuji