WAAS AppNav-XE AppNav Cluster Wizard failing, no eligible interfaces

[tmpoff]

We are trying to configure an AppNav-XE cluster in the WAAS Central Manager using the AppNav cluster wizard. We register the two ASR-1001x routers successfully. Then we go through the wizard and on the Interception/Cluster Interface step, no interfaces are listed. The error says "Incomplete". No eligible interface exists to intercept optimization traffic or to be used for intra cluster traffic. Cluster Interface: We are stuck here and do not know how to proceed. Please advise.

[Gian Paolo]

I had the same issue, called TAC, fixed loading WCM certificate on the router. I share the procedure here in case anyone else has the same issue.

On WCM

show crypto certificate-detail admin

Copy output (lines between BEGIN CERTIFICATE and END CERTIFICATE

On Router ASA1001-X

Config
crypto pki trustpoint wcm
enrollment terminal pem
exit
crypto pki authenticate wcm
Paste the output
crypto key generate rsa modulus 4096 label KEY
crypto pki trustpoint SSL
enrollment selfsigned
ip-address <router ip>
revocation-check none
rsakeypair KEY
crypto pki enroll SSL
ip http configuration
ip http secure-server
ip http authentication local (or AAA)
ip http secure-trustpoint SSL
ip http client secure-trustpoint SSL

After that run the registration command from the router:

appnav cm-register https://CM_IP_Address:8443/wcm/register

Running the AppNav cluster wizard again should show the interfaces now.