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WAAS disconnect messages

b_ferguson
Level 1
Level 1

Every 3 hours we are receiving a warning message stating that "The device is about to disconnect from the network" and then roughly 10 mins later the message states "The device is operational and ready to partcipate in the network".  I can't seem to find a timeout or any other setting for this. 

1 Reply 1

Daniel Arrondo Ostiz
Cisco Employee
Cisco Employee

Hi Brad,

The first message indicates that the keepalive messages between the WAE and the CM are failing, so the WAE is about to go into "offline" status.

The second message indicates that the connection to the CM has been restored and the device is now "online" again.

You should check the connectivity between the CM and the WAE. It seems the connection is not really stable

Regards

Daniel

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