11-13-2012 11:19 AM
Dear friends,
I'm trying to register a WAE appliance on my lab environment and I'm getting following output (from "debug cms"):
WAE2(config)#cms enable
2005 Jul 5 06:08:00 WAE2 config: %WAAS-PARSER-6-350232: CLI_LOG log_cli_command: cms enable
2005 Jul 5 06:08:01 WAE2 perl: %WAAS-CMS-6-700001: configuration properties from database are not set in dataserver
2005 Jul 5 06:08:01 WAE2 perl: %WAAS-CMS-6-700001: configuration properties from database are not set in dataserver
2005 Jul 5 06:08:05 WAE2 perl: %WAAS-CMS-6-700001: Node tv out type is not set, setting to `none'
2005 Jul 5 06:08:05 WAE2 perl: %WAAS-CMS-6-700001: Registering WAAS Application Engine...
Registering WAAS Application Engine...
2005 Jul 5 06:08:06 WAE2 java: %WAAS-CMS-6-700001: register(main): Sending device registration request to Central Manager with address 10.20.15.100
Sending device registration request to Central Manager with address 10.20.15.100
2005 Jul 5 06:08:35 WAE2 exec_license: %WAAS-CLI-5-170098: The License Transport has not been purchased.
2005 Jul 5 06:08:35 WAE2 Sysmon: %WAAS-SYSMON-5-445011: Fault cleared: WAAS product license is missing.
2005 Jul 5 06:11:40 WAE2 exec_license: %WAAS-CLI-5-170098: The License Transport has not been purchased.
Failed to contact CDM 10.20.15.100(Unmarshaled: 9001). Please check connectivity with CDM device and status of management service on CDM.
2005 Jul 5 06:13:56 WAE2 perl: %WAAS-CMS-0-700001: Registration failed(512).
register: Registration failed(512).
2005 Jul 5 06:13:56 WAE2 perl: %WAAS-CMS-0-700001: unable to register node
cms: unable to register node
FAILED to enable management services
2005 Jul 5 06:14:23 WAE2 config: %WAAS-PARSER-6-350232: CLI_LOG log_cli_command: end
WAE2#sh license
2005 Jul 5 06:14:26 WAE2 -admin-shell: %WAAS-PARSER-6-350232: CLI_LOG log_cli_command: sh license
License Name Status Activation Date Activated By
-------------- ----------- --------------- --------------
Transport not active
Enterprise active 07/05/2005 admin
Video not active
I know clock is wrong. CM address is correctly configured and I can ping it from the application accelerator. WCCP config (on router and on appliance) is done as well.
Do you have any tips to solve this issue?
11-15-2012 03:18 PM
hello Mauricio,
try the following:
from the WAE not registering:
1-Make sure you configure the default gateway on the WAE
2-on the CLI enter the following commands in the same order, not all at once give it a few seconds between line and line:
-ip path-mtu-discovery enable
-no cms enable
-cms deregister force
-cms enable
3- if still the same please open a case with TAC so they can get the sysreport from the unit.
Regards,
Felix
11-16-2012 06:07 AM
Hi, Felix,
Thanks for replying. I'll try these commands and let you know if anything is ok after them.
Regards
11-26-2012 09:51 AM
Hi, Felix,
I discovered the problem. Carrier's network is filtering registration traffic somehow. I gotta talk to technical staff so they can search where exactly the filter is.
My duty now is to find which ports are used by CMS communication betweeen Central Manager and application accelerator. I didn't find it yet.
Regards!
11-26-2012 10:49 AM
Hi Mauricio,
I suggest the following reading;
https://supportforums.cisco.com/docs/DOC-21885
https://supportforums.cisco.com/docs/DOC-15128#WAAS_optimized_traffic_going_through_an_ASAFWSM
cheers,
Felix
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