07-08-2011 10:35 AM
I am testing the memory upgrade from 4GB to 8GB on the WAE-674 version is 4.3.1. The WAAS recognized the new memory. I performed the final step in the documentation 'disk delete-data-partitions' and reloaded. A few things: 1) i had to re-install the license 2) it lost the cms enable, so it would not rejoin the CM after coming back online and 3) the disks did not properly recover. What is recommended course of action? See below for stats:
1) license now active subsequent to adding again after reload
WAAS-674#sh lic
License Name Status Activation Date Activated By
-------------- ----------- --------------- --------------
Transport not active
Enterprise active 07/07/2011 admin
Video not active
Virtual-Blade not active
2) cms no longer running and currently unable to run
WAAS-674#sh cms info
spawnp: execve: : No such file or directory
Error spawning process '/sw/merlot/bin/spen': Illegal seek
%Error in piping process. Quitting
*** Error: getline(): not interactive, use stdio.
BTACC-WAAS-674#
WAAS-674(config)#cms enable
sh: /sw/merlot/bin/spen: No such file or directory
FAILED to enable management services
3) after first failure with the disk delete-data-partition, tried the command again today, resulting in same symptom/error
System Initialization Finished.
Disk based software not installed.
Some applications may not run correctly!
WAAS-674#sh disk details
RAID Physical disk information:
disk00: Online 3SJ0A7VA 286102 MB
disk01: Online 3SJ09XXZ 286102 MB
disk02: Online 3SJ0A9QH 286102 MB
RAID Logical drive information:
Drive 1: RAID-5 Okay
Enabled (read-cache) Enabled (write-back)
Mounted file systems:
MOUNT POINT TYPE DEVICE SIZE INUSE FREE USE%
/sw internal /dev/sda1 991MB 16MB 975MB 1%
/swstore internal /dev/sda2 991MB 16MB 975MB 1%
/state internal /dev/sda3 7935MB 131MB 7804MB 1%
/local/local1 SYSFS /dev/sda6 22318MB 129MB 22189MB 0%
.../local1/spool PRINTSPOOL /dev/data1/spool 991MB 32MB 959MB 3%
/obj1 CONTENT /dev/data1/obj 121015MB 128MB 120887MB 0%
/dre1 CONTENT /dev/data1/dre 317418MB 128MB 317290MB 0%
/ackq1 internal /dev/data1/ackq 1189MB 0MB 1189MB 0%
/plz1 internal /dev/data1/plz 3570MB 0MB 3570MB 0%
Disk encryption feature is disabled.
Disk object cache extend is disabled.
WAAS-674#sh disk tech-support
Controllers found: 1
----------------------------------------------------------------------
Controller information
----------------------------------------------------------------------
Controller Status : Okay
Channel description : SAS/SATA
Controller Model : IBM ServeRAID 8k
Controller Serial Number : 4078D98
Physical Slot : 0
Installed memory : 256 MB
Copyback : Disabled
Data scrubbing : Disabled
Defunct disk drive count : 0
Logical drives/Offline/Critical : 1/0/0
---------------------------------------------------
Controller Version Information
---------------------------------------------------
BIOS : 5.2-0 (15427)
Firmware : 5.2-0 (15427)
Driver : 1.1-5 (24495)
Boot Flash : 5.1-0 (15411)
---------------------------------------------------
Controller Battery Information
---------------------------------------------------
Status : Okay
Over temperature : No
Capacity remaining : 100 percent
Time remaining (at current draw) : 4 days, 22 hours, 40 minutes
---------------------------------------------------
Controller Vital Product Data
---------------------------------------------------
VPD Assigned# : 39R8875
EC Version# : J85096
Controller FRU# : 25R8076
Battery FRU# : 25R8088
----------------------------------------------------------------------
Logical drive information
----------------------------------------------------------------------
Logical drive number 1
Logical drive name : Drive 1
RAID level : 5
Status of logical drive : Okay
Size : 572000 MB
Read-cache mode : Enabled
Write-cache mode : Enabled (write-back)
Write-cache setting : Enabled (write-back) when protected by battery
Partitioned : Yes
Number of chunks : 3
Stripe-unit size : 256 KB
Stripe order (Channel,Device) : 0,0 0,1 0,2
Bad stripes : No
----------------------------------------------------------------------
Physical Device information
----------------------------------------------------------------------
Device #0
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,0
Vendor : IBM-ESXS
Model : ST3300657SS
Firmware : BA52
Serial number : 3SJ0A7VA
World-wide name : 5000C5001CDEBAE4
Size : 286102 MB
Write Cache : Disabled (write-through)
FRU : 42D0568
PFA : No
Device #1
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,1
Vendor : IBM-ESXS
Model : ST3300657SS
Firmware : BA52
Serial number : 3SJ09XXZ
World-wide name : 5000C5001CDE98F4
Size : 286102 MB
Write Cache : Disabled (write-through)
FRU : 42D0568
PFA : No
Device #2
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,2
Vendor : IBM-ESXS
Model : ST3300657SS
Firmware : BA52
Serial number : 3SJ0A9QH
World-wide name : 5000C5001CDE1A8C
Size : 286102 MB
Write Cache : Disabled (write-through)
FRU : 42D0568
PFA : No
Device #3
Device is an Enclosure
Reported Channel,Device : 2,0
Type : SES2
Vendor : IBM-ESXS
Model : VSC7160
Firmware : 1.07
Status of Enclosure
Temperature status : Normal
Command completed successfully.
WAAS-674#sh hard
Cisco Wide Area Application Services Software (WAAS)
Copyright (c) 1999-2010 by Cisco Systems, Inc.
Cisco Wide Area Application Services Software Release 4.3.1 (build b6 Nov 13 2010)
Version: oe674-4.3.1.6
Compiled 20:19:00 Nov 13 2010 by damaster
System was restarted on Fri Jul 8 13:46:37 2011.
The system has been up for 3 hours, 26 minutes, 38 seconds.
CPU 0 is GenuineIntel Intel(R) Xeon(R) CPU E5335 @ 2.00GHz (rev 15) running at 1994MHz.
CPU 1 is GenuineIntel Intel(R) Xeon(R) CPU E5335 @ 2.00GHz (rev 15) running at 1994MHz.
CPU 2 is GenuineIntel Intel(R) Xeon(R) CPU E5335 @ 2.00GHz (rev 15) running at 1994MHz.
CPU 3 is GenuineIntel Intel(R) Xeon(R) CPU E5335 @ 2.00GHz (rev 15) running at 1994MHz.
Total 4 CPUs.
8192 Mbytes of Physical memory.
128 MBytes of flash memory
1 CD ROM drive (Vendor MATSHITA Model UJDA782 DVD/CDRW)
2 GigabitEthernet interfaces
1 Console interface
Manufactured As: WAE-674-K9 [7979P5A]
BIOS Information:
Vendor :IBM
Version :-[GGEC34CUS-1.07]-
Rel. Date :12/04/2007
Detailed Memory Device (DIMM) configuration
Size Locator
2048 MB DIMM 1
2048 MB DIMM 4
2048 MB DIMM 7
2048 MB DIMM 10
Thanks for your assistance.
T
07-08-2011 12:51 PM
Hi Tammy,
The only thing you need is - disk delete-data-partitions once the unit reboots after the memory upgrade. This command re-aligns the CIFS and DRE partition to match with 8GB memory. This command should retain the software and config on the device, only repartition the caching partitions. Not sure what may have went wrong but it seems like at this moment you may want to re-install image using copy ftp install command on WAE. Other than that, your disks look helthy.
Regards.
10-05-2017 01:53 PM
Hello All,
I'm getting the following message
Error spawning process '/sw/merlot/bin/spen': Illegal seek
%Error in piping process. Quitting
008
ata1.00: cmd 60/20:00:00:00:00/00:00:00:00:00/40 tag 0 cdb 0x0 data 16384 in
res 41/40:20:01:00:00/5b:00:00:00:00/60 Emask 0x409 (media error) <F>
ata1.00: configured for UDMA/100
ata1: EH complete
sd 0:0:0:0: [sda] 976773168 512-byte hardware sectors (500108 MB)
sd 0:0:0:0: [sda] Write Protect is off
sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
ata1.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
ata1.00: irq_stat 0x40000008
ata1.00: cmd 60/20:00:00:00:00/00:00:00:00:00/40 tag 0 cdb 0x0 data 16384 in
res 41/40:20:01:00:00/5b:00:00:00:00/60 Emask 0x409 (media error) <F>
ata1.00: configured for UDMA/100
ata1: EH complete
sd 0:0:0:0: [sda] 976773168 512-byte hardware sectors (500108 MB)
sd 0:0:0:0: [sda] Write Protect is off
sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
ata1.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
ata1.00: irq_stat 0x40000008
ata1.00: cmd 60/20:00:00:00:00/00:00:00:00:00/40 tag 0 cdb 0x0 data 16384 in
res 41/40:20:01:00:00/5b:00:00:00:00/60 Emask 0x409 (media error) <F>
ata1.00: configured for UDMA/100
ata1: EH complete
sd 0:0:0:0: [sda] 976773168 512-byte hardware sectors (500108 MB)
sd 0:0:0:0: [sda] Write Protect is off
sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
ata1.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
ata1.00: irq_stat 0x40000008
ata1.00: cmd 60/20:00:00:00:00/00:00:00:00:00/40 tag 0 cdb 0x0 data 16384 in
res 41/40:20:01:00:00/5b:00:00:00:00/60 Emask 0x409 (media error) <F>
ata1.00: configured for UDMA/100
ata1: EH complete
sd 0:0:0:0: [sda] 976773168 512-byte hardware sectors (500108 MB)
sd 0:0:0:0: [sda] Write Protect is off
sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
ata1.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
ata1.00: irq_stat 0x40000008
ata1.00: cmd 60/20:00:00:00:00/00:00:00:00:00/40 tag 0 cdb 0x0 data 16384 in
res 41/40:20:01:00:00/5b:00:00:00:00/60 Emask 0x409 (media error) <F>
ata1.00: configured for UDMA/100
ata1: EH complete
sd 0:0:0:0: [sda] 976773168 512-byte hardware sectors (500108 MB)
sd 0:0:0:0: [sda] Write Protect is off
sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
ata1.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
ata1.00: irq_stat 0x40000008
ata1.00: cmd 60/20:00:00:00:00/00:00:00:00:00/40 tag 0 cdb 0x0 data 16384 in
res 41/40:20:01:00:00/5b:00:00:00:00/60 Emask 0x409 (media error) <F>
ata1.00: configured for UDMA/100
SCSI disk error : host 0 channel 0 id 0 lun 0 return code = 8000002
sd 0:0:0:0: [sda] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
sd 0:0:0:0: [sda] Sense Key : Medium Error [current] [descriptor]
Descriptor sense data with sense descriptors (in hex):
72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00
00 00 00 01
sd 0:0:0:0: [sda] Add. Sense: Unrecovered read error - auto reallocate failed
SCSI I/O error: POSSIBLE BAD DISK -- device 0x800, sector 1
end_request: I/O error, dev sda, sector 1
Buffer I/O error on device sda, logical block 0
Buffer I/O error on device sda, logical block 1
Buffer I/O error on device sda, logical block 2
Buffer I/O error on device sda, logical block 3
ata1: EH complete
sd 0:0:0:0: [sda] 976773168 512-byte hardware sectors (500108 MB)
sd 0:0:0:0: [sda] Write Protect is off
sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
ata1.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
ata1.00: irq_stat 0x40000008
ata1.00: cmd 60/08:00:00:00:00/00:00:00:00:00/40 tag 0 cdb 0x0 data 4096 in
res 41/40:08:01:00:00/5b:00:00:00:00/60 Emask 0x409 (media error) <F>
ata1.00: configured for UDMA/100
ata1: EH complete
sd 0:0:0:0: [sda] 976773168 512-byte hardware sectors (500108 MB)
sd 0:0:0:0: [sda] Write Protect is off
sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
ata1.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
ata1.00: irq_stat 0x40000008
ata1.00: cmd 60/08:00:00:00:00/00:00:00:00:00/40 tag 0 cdb 0x0 data 4096 in
res 41/40:08:01:00:00/5b:00:00:00:00/60 Emask 0x409 (media error) <F>
ata1.00: configured for UDMA/100
ata1: EH complete
sd 0:0:0:0: [sda] 976773168 512-byte hardware sectors (500108 MB)
sd 0:0:0:0: [sda] Write Protect is off
sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
ata1.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
ata1.00: irq_stat 0x40000008
ata1.00: cmd 60/08:00:00:00:00/00:00:00:00:00/40 tag 0 cdb 0x0 data 4096 in
res 41/40:08:01:00:00/5b:00:00:00:00/60 Emask 0x409 (media error) <F>
ata1.00: configured for UDMA/100
ata1: EH complete
sd 0:0:0:0: [sda] 976773168 512-byte hardware sectors (500108 MB)
sd 0:0:0:0: [sda] Write Protect is off
sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
ata1.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
ata1.00: irq_stat 0x40000008
ata1.00: cmd 60/08:00:00:00:00/00:00:00:00:00/40 tag 0 cdb 0x0 data 4096 in
res 41/40:08:01:00:00/5b:00:00:00:00/60 Emask 0x409 (media error) <F>
ata1.00: configured for UDMA/100
ata1: EH complete
sd 0:0:0:0: [sda] 976773168 512-byte hardware sectors (500108 MB)
sd 0:0:0:0: [sda] Write Protect is off
sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
ata1.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
ata1.00: irq_stat 0x40000008
ata1.00: cmd 60/08:00:00:00:00/00:00:00:00:00/40 tag 0 cdb 0x0 data 4096 in
res 41/40:08:01:00:00/5b:00:00:00:00/60 Emask 0x409 (media error) <F>
ata1.00: configured for UDMA/100
ata1: EH complete
sd 0:0:0:0: [sda] 976773168 512-byte hardware sectors (500108 MB)
sd 0:0:0:0: [sda] Write Protect is off
sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
ata1.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
ata1.00: irq_stat 0x40000008
ata1.00: cmd 60/08:00:00:00:00/00:00:00:00:00/40 tag 0 cdb 0x0 data 4096 in
res 41/40:08:01:00:00/5b:00:00:00:00/60 Emask 0x409 (media error) <F>
ata1.00: configured for UDMA/100
SCSI disk error : host 0 channel 0 id 0 lun 0 return code = 8000002
sd 0:0:0:0: [sda] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
sd 0:0:0:0: [sda] Sense Key : Medium Error [current] [descriptor]
Descriptor sense data with sense descriptors (in hex):
72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00
00 00 00 01
sd 0:0:0:0: [sda] Add. Sense: Unrecovered read error - auto reallocate failed
SCSI I/O error: POSSIBLE BAD DISK -- device 0x800, sector 1
end_request: I/O error, dev sda, sector 1
Buffer I/O error on device sda, logical block 0
ata1: EH complete
sd 0:0:0:0: [sda] 976773168 512-byte hardware sectors (500108 MB)
sd 0:0:0:0: [sda] Write Protect is off
sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
sd 0:0:0:0: [sda] Synchronizing SCSI cache
sd 0:0:0:0: [sda] Stopping disk
ata1.00: disabled
eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: None
e1000e 0000:04:00.0: eth0: 10/100 speed: disabling TSO
------------------ Listening Servers -----------------
-Use 'sh stat netstat' to obtain full netstat listing-
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 0.0.0.0:23 0.0.0.0:* LISTEN 4458/inetd
udp 0 0 0.0.0.0:2048 0.0.0.0:* 4119/wccp
udp 0 0 0.0.0.0:514 0.0.0.0:* 2246/syslogd
udp 0 0 0.0.0.0:10000 0.0.0.0:* 4471/avahi-daemon:
udp 0 0 0.0.0.0:5787 0.0.0.0:* 4465/cmm
udp 0 0 0.0.0.0:5353 0.0.0.0:* 4471/avahi-daemon:
udp 0 0 127.0.0.1:123 0.0.0.0:* 4527/ntpd
udp 0 0 172.30.8.113:123 0.0.0.0:* 4527/ntpd
udp 0 0 0.0.0.0:123 0.0.0.0:* 4527/ntpd
-------- Disk health status (SMART) info ----------
=== disk00 ===
disk00: Not present or not responding
=== disk01 ===
disk01: Not present or not responding
------------ List of bad sectors on disk ----------
-------- Secure Store Status
10-09-2017 01:22 AM
Hi,
It looks as though your disks aren't working.
But what kind of WAE-/WAVE- device are we talking about here ?
And what type of harddisks are we talking about ?
When you cannot access the harddisk, the operating system (and WAAS) is not fully working.
You'll get all kind of strange errors when it cannot write to the disk.
Otherwise I would suggest a RMA of the entire device.
Best Regards
Finn
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