1. Extensive functionalities with Cisco's smart omni-channel contact centers
Tuesday, March 03 2020, 09:00 am
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Cisco Contact Center full coverage with live voting and demos. Determine the topics; from the agent desktop strategy to Cloud CC and enriched AI contact centers.
2. Live Vote! Your top 3 Omnichannel Desktop CRM Integration Challenges and how to approach them
Wednesday, March 04 2020, 09:00 am
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#Salesforce #Dynamics #ServiceNow #SAP #Oracle #OwnCRM
