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This event is an opportunity to discuss about Collaboration Solutions Analyzer (CSA), understand the scope that this tool can have for your day-to-day work. With it you centralize the information, and make control and operation more efficient. Consider that CSA helps you during the different phases of a collaboration solution lifecycle and offers tools to assist during the implementation, validation, and operational phases. Our experts can help you to solve your doubts here after the event!
Ask questions from Thursday 3rd to Friday 11th of December, 2020
Featured experts
Philip Smeuninx is a Principal Engineer in the Customer Experience Collaboration Technology team. Philip has spent years troubleshooting and diagnosing issues on some of the largest and most complex Cisco Collaboration deployments. Today he works closely with engineering, partnering on implementing enhanced serviceability capabilities and applications. He is passionate about customer experience and has been leading several innovations, like Webex Serviceability service. He has strong interest in how machine learning capabilities can transform the operations and support experience. He has certification on CCIE R&S, Voice, and Collaboration.
Find the upcoming Support Talks events here: https://community.cisco.com/t5/cisco-cafe-blogs/support-talks-are-here/ba-p/4176727
Philip Smeuninx is a Principal Engineer in the Customer Experience Collaboration Technology team. Philip has spent years troubleshooting and diagnosing issues on some of the largest and most complex Cisco Collaboration deployments. Today he works closely with engineering, partnering on implementing enhanced serviceability capabilities and applications. He is passionate about customer experience and has been leading several innovations, like Webex Serviceability service. He has strong interest in how machine learning capabilities can transform the operations and support experience. He has certification on CCIE R&S, Voice, and Collaboration.
Kristof Van Coillie is a Technical Leader in the Customer Experience organization focusing on Collaboration. He has worked at Cisco for more than twelve years on several innovation projects around automation and support. Kristof holds a master’s degree in electrical engineering from Ghent University.
Find the upcoming Support Talks events here: https://community.cisco.com/t5/cisco-cafe-blogs/support-talks-are-here/ba-p/4176727
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