Double click on the ESW and make sure you provide credentials to access it in order to have proper discovery of CDP neighbors. The switch itself should have been recognized via CDP by the appliance if it is directly connected to it. What customer ID is this?
The thunderbolt device is connected to an SA500 which the ESW also connected. I've provided all credentials. It will backup and intereact, but it did not indicate the device type or icon. Just generic Cisco.
It's customer 1492