Hi Brook,
We support this feature already (serial number extraction). You can find this information under the "Info" tab. Here is what it looks like for a UC500:
Here is the S/N of a computer, extracted using WMI:
Notice that we do not collect S/N of all Cisco devices, yet. A phone connected to a UC500, for example, won't show this information. For that, we would have to poll the phone directly (using HTTP for example, or SNMP) in order to extract it. That part is not done yet, but we'll get to it.
As far as warranty information, I can now safely say that it looks like we are going to have it for First Service Availability (FSA). It is a mandatory item and the team has made great progress in getting it incorporated. Notice that I am talking about Cisco devices. 3rd party devices are, obviously, lower priority. Once we get a confirmation from CSPO (formerly known as Infosec) that our system complies with all IT security standards, I will organize a demo for the Trial participants so you can see what that's going to look like. Apart from warranty information, we are looking to also have:
1) Service Contract status (if applicable)
2) End of X information (X=Life, Sales, Support)
3) PSIRT information (product vulnerability reports)
You will be able to create alerts and automatic notifications based on entitlement criteria, so you won't miss any of the above events or information.
I hope this helps. Thanks,
Marcos
