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OP not picking up renewed SMARTnet contracts

Brian Bergin
Level 4
Level 4

We have a site with an ASA5505 that has a current SMARTnet contract (expires 29 Nov 2012) but OP says it's expired.  I'm not sure if I should post the S/N and contract # here.  Let me know if you want those.

1 Reply 1

Michael Holloway
Cisco Employee
Cisco Employee

Hi Brian, please send me the S/N and MAC, and the URL for the customer topology screen that this device is on, either via PM or email to mikhollo@cisco.com and I'll track down this issue.

-mike