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This topic is a chance to discuss more about Cisco Wireless LAN Controller (WLC) deployment, its best practices and troubleshooting tips. This session provides to its participants a better understanding of the different WLC configuration options and it enhances the wireless troubleshooting skills of the participants. Join the discussion and learn more about the best WLC operation practices with direct recommendations from the Cisco Technical Assistance Center (TAC) engineers.


Ask questions from Monday 5th to Friday 16th of March, 2018


Featured Experts

Jhosbell Photo.jpgJhosbell Verdesca currently works as Cisco Support Engineer at the Cisco TAC Mexico on the Wireless team, providing support to customers all around the globe since May 2015. Before then, he worked for 3 years for a Cisco Gold Partner at Caracas, Venezuela implementing and supporting solutions in the Routing, Switching and Security areas. Jhosbell holds a Bachelor’s Degree in Telecommunications Engineering from the Universidad Catolica Andres Bello (UCAB) - Caracas, Venezuela. He also holds CCIE Routing and Switching (#58023) and CCNA Security certifications. 


riduarte.jpgRicardo Garcia Duarte has been a team lead for over 3 years for the Cisco Mexico TAC Wireless team, he provides support to customers and partners across the world since January of 2015. Before joining Cisco, he worked for different service providers such as Verizon and Dell on Routing & Switching networking. Ricardo holds a Bachelor’s Degree in Information Technology Engineering from the Universidad Tecnologica de Bahia De Banderas (UTBB) from Nayarit, Mexico. He holds an ITIL Expert and CCNA Wireless certifications, also he’s a Technical Content Engineer for Cisco documentation.


Jhosbell & Ricardo might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the  Contact Center Community

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