How to call a number through Cisco Jabber from a windows application in .Net ?

[kanusha]

Is there a CISCO Jabber API to dial a number from custom windows application in .Net. I need a C# code to dial number from windows application.

[Geevarghese Cheria]

Hi

   Apologies for the delay in responding to you. I have moved your post under Jabber community for more visibility by the support engineers. Please check this url - Jabber Voice Web SDK on Mac OS for related information.

Thanks and Regards,

Geevarghese

[dstaudt]

The Jabber desktop clients register protocol handlers, which you should be able to call pretty easily from C#:

Cisco Jabber 11.0 Deployment and Installation Guide - Cisco Jabber Reference Information [Cisco Jabber for Windows] - C…

You might also want to check into the CUCM WebDialer API:

Cisco DevNet: WebDialer - WebDialer

[kanusha]

Hi

Thanks for your input. I was able to dial the number from my application.

But we also have a requirement to track an incoming call from CISCO jabber and then tie that contact number to the application.

Is there a way to track the incoming call number if so can you help me on this.

[dstaudt]

That will be a bit more involved...you will need to use the CUCM CTI APIs to monitor and receive real-time events for IP phones:

Cisco DevNet: JTAPI

Cisco DevNet: TAPI

Note, these are very similar APIs, the main difference being libraries based on Java vs. C/C++.  Note, it can be a bit challenging to use Java or C/C++ libraries from within .NET...I believe some developers have had success via the 3rd party ATAPI project (not Cisco supported:) GitHub - markjulmar/atapi.net: Managed library for TAPI development with .NET