The XML is malformed. To start with, go through it and make sure all the XML only uses features that are available, and that the XML is entered correctly. For example:
<page refresh="false"
preload="false">
Should be closed. Perhaps <page refresh="false" preload="false />? I'm not familiar with this setting, so I'm not sure that would work. Normally XML would be more like:
<page>
<refresh>false</refresh>
<preload>false</preload>
</page> <--- Edited, forgot to close this tag
That looks normal to me, but I'm not sure what it is expecting. I do know that the failure to close that causes problems with the rest of jabber-config.xml. Look at the hierarchy:
<config version="1.0">
<Directory>
<DirectoryServerType>UDS</DirectoryServerType>
<UdsPhotoUriWithToken>
http://phupexampl.com;/%%uid%%.jpg
</UdsPhotoUriWithToken>
<SipUri>mail</SipUri>
<UseSIPURIToResolveContacts>true</UseSIPURIToResolveContacts>
<BDISipUri>mail</BDISipUri>
<BDISipUriToResolveContacts>true</BDISipUriToResolveContacts>
<DirectoryURI>mail</DirectoryURI>
</Directory>
<Client>
<Persistent_Chat_Enabled>true</Persistent_Chat_Enabled>
<Persistent_Chat_Mobile_Enabled>true</Persistent_Chat_Mobile_Enabled>
<jabber-plugin-config>
<browser-plugin>
<page refresh="false"
preload="false">
</browser-plugin>
</jabber-plugin-config>
</Client>
<Options>
<Start_Client_On_Start_OS>true</Start_Client_On_Start_OS>
<CalendarIntegrationType>0</CalendarIntegrationType>
<AdminConfiguredBot>
helper1@example.com;helper2@example.com;helper3@example.com
</AdminConfiguredBot>
<Location_Mode>DISABLED</Location_Mode>
</Options>
<Policies>
<InitialPhoneSelection>deskphone</InitialPhoneSelection>
<EnableSIPURIDialling>true</EnableSIPURIDialling>
<EnableCallPickup>true</EnableCallPickup>
<EnableGroupCallPickup>true</EnableGroupCallPickup>
<EnableOtherGroupPickup>true</EnableOtherGroupPickup>
<EnableHuntGroup>true</EnableHuntGroup>
<TelemetryEnabled>false</TelemetryEnabled>
<BlockAccessoriesManagerPlugins> SennheiserJabberPlugin.dll</BlockAccessoriesManagerPlugins>
<enableLocalAddressBookSearch>false</enableLocalAddressBookSearch>
<SharePortRangeStart>45130</SharePortRangeStart>
<SharePortRangeSize>20000</SharePortRangeSize>
</Policies>
</config>
I'm also assuming you sanitized the users (helper1@example.com, etc.). Obviously helper1@example.com won't work.
