I want to integrate voice/video,IM and Presence into a telephone directory. So when a user hovers on the name of the person, it should show the presence of the person along with IM and call functionalities.
Right now , I have prototyped small telephone directory and can integrate voice and video. But to integrate everything, I don't know from where to begin.It would be nice if anyone encourage on how to proceed.
Hi Experts, I Need one help on Cisco social miner , hope you will help us on below requirements . Many Thanks!!!!Actually, we have third party application trying to integrate in UCCE through task routing API concept .Just we need to get the agen...
I think I found another one. For brevity, I'm stripping the soap headers.First, I'm creating a new line using addLine <line>
I need to have a notepad with some saved text to pop up with an incoming call hit to our call center. I am aware of the thick client screen pop gadget, I am working on seeing we can change that to fit our needs. I am unsure to change to get this working