09-25-2017 03:29 AM
Hello,
We want Cisco IP phone integration with Salesforce.
Please suggest me for the solution.
Thanks,
Dhaval
09-28-2017 05:18 AM
Hi Dhaval,
Depending on what you want, you could do this with IP phone services, but you would have to create some kind of 'middle-ware' web server that connects to Salesforce on one side, and talks IP Phone Services on the other.
Mark
11-20-2017 02:17 AM
Hi Mark,
Thanks for your reply.
Is there any Cisco API for creating 'middle-ware' web server that can be connects to Salesforce.
Kindly share the reference link which is provide Cisco API for this requirement.
Thanks,
Dhaval
05-01-2021 01:24 AM
Hi,
You can find the answer about Salesforce here.
06-13-2021 03:15 AM
Hello Dhaval,
I was able to locate this site. This does integrate with Webex Teams, Cisco Webex, and Salesforce.
Webex | Salesforce Integration:
https://help.webex.com/en-us/np9kayi/Webex-Salesforce-Integration
Regards,
Sergio Quezada
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