Hi All,
I am trying to figure out the root cause of this error response from VMRest but it seem to be failing in CsCmlJniMailbox. I need to know what might be causing this issue. I do not have access to the data but I can confirm that the following call works, so the user has a mailbox. This only happens with a handful of users and since I cannot see the data, I do not know if there is a common thread connecting them.
https://IPAddress:8443/vmrest/users?query=(alias is 1234)
The subsequent calls produce the error response below. I need to know what might be causing this issue so I can work with my client to resolve it.
https://IPAddress:8443/vmrest/mailbox/folders/deleted/messages?userobjectid=c6b33507-6853-4390-a4c8-b3587d9c5fcb
https://IPAddress:8443/vmrest/mailbox/folders/inbox/messages?userobjectid=c6b33507-6853-4390-a4c8-b3587d9c5fcb
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<ErrorDetails>
<errors>
<code>INVALID_PARAMETER</code>
<message>unable to get CML inbox for user: id=c6b33507-6853-4390-a4c8-b3587d9c5fcb, message=CMLException: 0x46401 code in file CsCmlJni/CsCmlJniMailbox.cpp at line 57.
</message>
</errors>
</ErrorDetails>