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Jabber SDK Picture In Picture doesn't show in Firefox

Hi,

I'm tyring to display the PinP and it works in IE but doesn't seem to work in Firefox 47.0.1. 

Even the sample application doesn't show it in Firefox

Any reason why won't show in Firefox?

Thanks,

Russel

2 Replies 2

dstaudt
Cisco Employee
Cisco Employee

It seems to be working OK for me under Win7/FF47.0.1.  Can you confirm that the plugin and SDK (cwic library) in use are both the latest 11.0(1)?

If you're still experiencing the issue, I suggest opening a ticket with DevNet Developer Support, providing your OS/version and the Jabber SDK logs (see https://developer.cisco.com/site/jabber-websdk/develop-and-test/voice-and-video/troubleshooting/)

https://developer.cisco.com/site/devnet/support/

I have

cwic version: 11.0.1.102

Cisco Unified Communications System Release 11.0 MR1

jQuery version: 2.1.3

plugin Version: 11.0.1.102

Cisco Unified Communications System Release 11.0 MR1

I forgot to mention that this is with the in-browser video with PinP and I'm running in Windows 7.