cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Please note that Remote Expert Mobile announced end-of-life and support will end on February 28, 2022.
115
Views
0
Helpful
2
Replies
Highlighted
Beginner

JabberSDK 11.0.1 Demo does not detect Web Com. Plugin

Hi There,

Although perfectly functioning in the Chrome browser, Firefox & IE indicate "PluginNotAvailable"

Is this a downwards compatibility issue with the new plugin's or how should we resolve this ?

It is shown in the Firefox Add-ons/Extensions as "Cisco Web Communicator 1"

Also in the Windows ControlPanel de-Install lists "Cisco Web Communication addon.

See image attachments for more info.

Any help would be appreciated.

BR,

Klaas Kuiken

Evox, Mexico.

Everyone's tags (4)
2 REPLIES 2
Beginner

Re: JabberSDK 11.0.1 Demo does not detect Web Com. Plugin

Hi There,

I found out that with JabberSDK with Vers. 11.0.1 with Firefox 64Bit is not supported and in IE Vers 11 "Protected Mode" also is not supported. Somebody in this forum had a similar question and pointed to this helpful document:

https://developer.cisco.com/fileMedia/download/006949a5-ae49-47f3-978c-7ab9fe4cb4f3

BR,

Klaas.

Cisco Employee

Re: JabberSDK 11.0.1 Demo does not detect Web Com. Plugin

Thanks for the update...note the latest version of that document is on the 'Docs and Downloads' page of the Jabber SDK tech center on DevNet here: https://developer.cisco.com/site/jabber-websdk/develop-and-test/voice-and-video/downloads-and-docs/

(64-bit Firefox still shows unsupported)

CreatePlease to create content
Content for Community-Ad
July's Community Spotlight Awards