In my case, I had to change this one line near the bottom:
xmpp.connect(address=('<your IMP server>', 5222))
And then the example pretty much worked. Add a -d to enable debug logging if it's not working.
I had trouble identifying the service reference for my chatroom. I installed Adium (an alternative XMPP client) and hooked it up to our IMP and was able to find the correct reference that way using it's Discovery Browser. With the chatroom service reference, my command line looked like this:
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Parsec's MARS CRM Connector application works as a bridge between CRM & Cisco UCCE / PCCEThe CRM user will have the capability to handle both incoming & outgoing callsInbound Call indication/Popup on CRM screen with customer/caller number and name...
Audio and Video Endpoints Knowledge Base
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I want to find out how many agents are configured for an attribute. I have followed all the steps which are provided by the Cisco UCCE 11.6 API guide but I could not get the count. Is it possible to get a count of agents or not?