03-19-2014 04:56 PM
We need to read a document in the UCCX documents folder using the REST API and are told that we can only read the contents of a file from the temp folder and we cannot read the contents of a file from the documents folder directly. This is causing an issue for us as the file in the temp folder does not have the most up to date information but the file in the documents folder has the up to date information, we either need to read the contents of the file in the documents folder or we need some way to update the file in the temp folder with the latest information any time a change is made to the file in the documents folder, the first method is highly preferred.
XML refresh – temp folder doesn’t have the updated numbers unless the file is first viewed
Any help would be greatly appreciated.
03-24-2014 04:38 AM
Hi Arman,
The answer to your question was given on cisco support community forum
https://supportforums.cisco.com/discussion/12147641/reading-file-documents-folder-using-rest-api
Thanks and Regards,
Geevarghese
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