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Please note that Remote Expert Mobile announced end-of-life and support will end on February 28, 2022.
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Beginner

Showing self view using REM client SDK

Hi, I have integrated REM web SDK in to my ReactJS application. After calling AssistSDK.startSupport('xxx'), i can see only other endpoint video not self view. Is there any way we can show self view? Please suggest.

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Beginner

Self view and other Video customisations have to be made by splitting the V&V out from the co-browse by using the Advanced SDK for the V&V. The co-browse and the V&V will have to be held in separate windows and you would have to use iframes to have them together on the same page

 

It is non-trivial and may not give the results you want as you will have to manage the display of both elements.

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Hi, What is the advanced SDK mentioned in previous response?

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