08-13-2018 06:14 AM
Hi, I have integrated REM web SDK in to my ReactJS application. After calling AssistSDK.startSupport('xxx'), i can see only other endpoint video not self view. Is there any way we can show self view? Please suggest.
08-14-2018 06:29 AM
Self view and other Video customisations have to be made by splitting the V&V out from the co-browse by using the Advanced SDK for the V&V. The co-browse and the V&V will have to be held in separate windows and you would have to use iframes to have them together on the same page
It is non-trivial and may not give the results you want as you will have to manage the display of both elements.
08-27-2018 04:11 AM
Hi, What is the advanced SDK mentioned in previous response?
12-18-2018 06:02 AM
The advanced SDK is documented at https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/remote_expert_mobile/remote_expert_mobile_1161/program/guide/Cisco_Remote_Expert_Mobile_11_6_1_10000_7_Advanced_Developers_Guide.pdf
The mobile versions of the SDK are available at https://developer.cisco.com/docs/remote-expert-mobile/#!ios-sdk and https://developer.cisco.com/docs/remote-expert-mobile/#!android-sdk
The web version of the SDK is available on the REM server install.
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