I'm looking to implement GetConferencesForSystems (TMSBooking Service) in such a way that I can get the conference participants with the conferences.
Currently when I pass in say 3 system IDs I can get the conferences they belong to, but then I don't know which conference belongs to which system.
It appears internally GetConferenceForSystems calls BookingServiceBackend.GetConferenceInstancesForSystems which builds the conference Query, but passes a hard-coded false into GetConferenceInstancesByQuery for returning the participants.
So I'm either looking to create a copy of GetConferenceInstancesForSystems or directly invoke GetConferenceInstancesByQuery.
I've tried reflection to invoke GetConferenceInstancesByQuery . . . but I'm also getting back 0 conferences regardless.
I would like to use the UCCX API in the following scenario and was wondering if anyone could point me in the right direction: Agent Places outbound call using FinesseAgent Ends CallFinesse Automatically Dials Extension 12345 I've tried using&nbs...
Team, Here's an overview of Webex Teams Developer resources.Do you have a nice use-case, app, sample code, etc? Please comment and I will add it!
Webex Developer PortalDeveloper blog Developer suppor...
Did a little birdie tell you that there is a UI refresh of the Finesse desktop in 12.0? Are you worried that the custom gadget(s) that you spent so many hours building will no longer work? Did you hear that there will be agent to agent chat in this releas...
Reqested to display a CUIC report in Finesse Agent Desktop
User wanted stats from a report they had created in CUIC to be displayed as a new tab in Finesse Agent Desktop.
Attached is a solution I got to work us...
I am working on a Webex Teams Bot. It was quite complicated to find all the necessary information to have a running webhook in python. Therefore, I am sharing a simple way to do it here.
It is necessary to have