Unity Connection Call Handler to prompt... - Cisco Community

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I know the cool trick for CUCM phones to dial directly to a unity mailbox with a *XXXXX wildcard - it works great, but we have an integration setup with a Nortel PBX over SIP trunk. The Nortel side can't dial *XXXXX ... and from Call Pilot they are used to an "Express Messaging DN" that they dial. When dialled, it says something like "Express messaging, enter mailbox". (did I bring back any Meridian Mail memories for some of you?)

So I'd like to create a call handler to mimic this for now until we complete our migration.

Call Handler, prompts callers for DN, then transfers *directly* to the voice mailbox if it exists, vs transferring back to the DN on the CUCM side.

Can it be done?

thanks!

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