Get call classification

[nikitinmv1987]

Hello Experts,

We can have local calls(inside CUCM cluster) and calls from PSTN to local phones. Based on it we will know who make call agent or client.

So my question is "Is it possible to know was this calls made inside Enterprise or calls came from PSTN?"

In my application, I handle CiscoTerminalObserver.callChangedEvent. On ConnConnectedEv I can get CiscoCall object. But can't find needed property(((

Please, help

[nikitinmv1987 · Accepted solution]

solved:

  ((CiscoAddress)call.getCurrentCalledAddress()).getType()

  ((CiscoAddress)call.getCurrentCallingAddress()).getType()

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Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 9.1(1):

...

getType() Returns the following address constants:

• CiscoAddress.INTERNAL

• CiscoAddress.EXTERNAL

• CiscoAddress.EXTERNAL_UNKNOWN

• CiscoAddress.UNKNOWN

• CiscoAddress.MONITORING_TARGET

• CiscoAddress.HUNT_PILOT, if address is in a CiscoHuntConnection.

• CiscoAddress.HUNT_PILOT, if address represents hunt pilot.

...