I have a client that has some wireless phones with Jabber client. I have an application similar to this: Our audio stations are located throughout the store. A customer can push a button on the audio station and that will trigger a message to the Jabber clients saying something like "Assistance Needed in Power Tools". On the Jabber client, the clerk will be offered a couple of choices (via soft keys or web interface), like calling the audio station, or declining the call (so my server can call somebody else). Either way, my application server will need to know which one they picked.
I'm new to this, so I don't know where to start. Can anybody point me to something that will get me out of the gate?
