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Tapi development starting point

jprovines
Level 1
Level 1

Anyone know where I can learn the requirements for developing with Cisco TAPI? I'm new and don't have an overview of the prerequisites. I want to be able to handle incoming call events and grab the Caller ID on a windows workstation running a .net app. I found a TAPI 3.0 wrapper control. However, it appears I still need Cisco TSP drivers. However, those appear to be installed as plugins from Cisco's call manager application, which I can't find a download for.  Any help to point me in the right direction would be greatly appreciated!

1 Reply 1

mkhodosh
Level 1
Level 1

Hi James,

You can start here for general understanding::

Microsoft Telephony Overview (Windows)

For Cisco TSP specifics and extentions:

Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 11.5(1) - Cisco

Keep in mind that Cisco TAPI implementation is base on TAPI 2.x specification, not TAPI 3.0.

Regards,

-Mikhail-

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