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Hi,I'm trying to monitor calls through TAPI events. I've found an issue on call transfers: if A calls B then B transfers the call to C I get the events for A to B and B to C call but nothing about the A to C call.Any idea how to get this last call's ...
Hello all,this is a post to clarify how call transfer works in tcl.Background info and rationale: my goal is to create a full replacement of builtin:Session_Service.C in TCL with superset of enhancements (like talking to and notifying external HTTP s...
Anyone know how I get the 'Line Text Label' from a CiscoAddress object? I'm monitor incoming calls and getting the CiscoAddress object and want to see the line they called in on. For example, our phones have physical buttons with labels such as Line1...
Hi,I'm struggling to get my LUA script to work. The RightFax server on other end does not allow SIP parameters to be altered and sends a basic invite with no privacy option. I'd like to alter my inbound invites to add P-Asserted-ID and alter From fie...
I'm looking working on a replacement for a CTI Desktop application that provides screen pops with Caller ID on inbound calls. Currently using a TAPI driver for CTI Desktop.Is JTAPI a option or are there any other ways that can pull this information f...
Hello,I'm currently working on a cisco devnet sandbox environment, which has a CUCM 9.1 and a Jabber guest server.My goal is to connect a softphone i developped to this environment and receive video calls from jabber web pages.The jabber page and the...
Dear all,I'm trying to install CiscoTSP x86 on windows 2003R2 SP2 x86 with no success.I've installed also MSCRV110 (Microsoft C++ Redistreutable 2012) still no succes.I'm getting error in the installation like ""Could not load the dll file EncryptPas...
If no argument is given to the command "infotag get leg_state" there no error from TCL/IVR, but align errors. Also the router can crash but could not reproduce, if I can will post more info here. Can be reproduced with the minimum scriptproc actHando...
I have been using a Cisco 2901 router with FXO cards and a TCL script to detect DTMF digits for a while now. Since the EOL has been set for these routers, I decided to try the replacement router (the 4331) with NIM cards. However, I'm having so...
Hi Team,I am looking for a way to capture the SIP/TLS signaling Information for Monitoring on my 3rd Part Monitoring Tool.Is CTI/JTAPI integration with my 3rd-Party Monitoring tool the best way to go forward?Also like in LYNC we have the SDN-API to...
Here is my Scenario:When call comes in to my voicegateway, normally they go to CUCM then UCCX, and people hear the prompt and the rest of story. Now, if I redirect call to third party company from my UCCX script, two call legs are active during a ca...
My company develops a VoIP monitoring product which currently uses a TAP or monitor port on a router/switch to get a copy of signaling messages between communication devices and the CUCM, e.g. phones, SBCs, etc... This works fine unless the signaling...
