One of our customer is using Cisco UCM 8.6.2 and we would like to integrate our .Net application with it to get information from UCM such as Caller ID, Call Duration, Call Status, Call Start time & End time etc.
I have searched for the SDK or API for the UCM but couldn't find it. Does any know how we can get the SDK or API for UCM 8.6.2?
There is not an SDK for .net to get the information you are looking for. However there might be a couple of ways you can go about getting the information you need. If you need the info in realtime you can monitor calls and callids from TAPI and JTAPI, if you are able to integrate C++ or Java into your .NET application.
In a previous article I talked about the Cards & Buttons functionality of Webex Message. It's great to send nicely formatted or interactive messages.
What if you want to learn about Cards? There is a bot that teaches you all about Cards using...
The Python library "webexteamssdk" is great but there's one part of this library that "may need better documentation". This is the ability to create cards & buttons.
Here's a card example:
How is this card setup? What compone...
(using Python and the Flask Library)
An oAuth integration allows you to have an application "do stuff on your behalf".
This is a topic that can be quite complex to understand. For that reason I created this Python code to make it as easy as possible to...
It may be easier than you think.
After some customer requests I started writing code in Python. A few days later the script was ready.
What can it do?
ADD LOGO or image to your virtual background (using a domain/email address/URL/local-file)
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The Contact Center knowledge base contains information about developer topics for Finesse and Task Routing. For one-on-one help with these products, you can open a ticket at https://developer.cisco.com/site/support/. For...