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bitspromax
Beginner

UCM 8.6.2 integration with .NET

Hello All,

One of our customer is using Cisco UCM 8.6.2 and we would like to integrate our .Net application with it to get information from UCM such as Caller ID, Call Duration, Call Status, Call Start time & End time etc.

I have searched for the SDK or API for the UCM but couldn't find it. Does any know how we can get the SDK or API for UCM 8.6.2?

Regards

1 REPLY 1
jocreed
Cisco Employee

There is not an SDK for .net to get the information you are looking for.  However there might be a couple of ways you can go about getting the information you need.  If you need the info in realtime you can monitor calls and callids from TAPI and JTAPI, if you are able to integrate C++ or Java into your .NET application. 

TAPI: https://developer.cisco.com/site/tapi/overview/

JTAPI: https://developer.cisco.com/site/jtapi/overview/

If you just need to pull the call records you can use the Serviceability / CDR API.  this is based off of SOAP requests and is application agnostic.  https://developer.cisco.com/site/sxml/discover/overview/cdr-on-demand/

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